Technical Product Manager
About The Position
Wiley Assessments, a division of John Wiley & Sons, is seeking a Technical Product Manager to help shape and deliver the technology powering its AI-enabled SaaS products. The role translates customer insights, market research, and business goals into product strategy, partners with cross-functional teams to deliver solutions, and guides products from concept through launch. The products support people in working more effectively together through personalized coaching and behavioral insights. Wiley Assessments describes its environment as casual, energetic, creative, fast-paced, and entrepreneurial, while offering the resources of a larger company. The role supports the group’s SaaS transformation and development of products intended to deliver personalized coaching and measurable business impact.
Requirements
- 3–5 years of product management experience, preferably with SaaS, platform, API, integration, or other technically complex products.
- Experience working in agile software development environments.
- Ability to translate business and customer needs into clear product requirements and actionable plans.
- Strong analytical, prioritization, and problem-solving skills.
- Strong understanding of software development concepts, including APIs, integrations, data flows, system dependencies, and technical architecture.
- Ability to navigate ambiguity, identify dependencies and risks, and make decisions in a fast-changing environment.
- Proactive problem-solving ability and excellent written and verbal communication skills.
Nice To Haves
- Experience building AI-enabled products or features.
Responsibilities
- Develop product strategy for complex capabilities, including integrations, platform services, and AI-enabled experiences, informed by customer research, market trends, competitive analysis, and business objectives.
- Partner with engineering to evaluate technical options, dependencies, risks, and tradeoffs and determine the appropriate product approach.
- Collaborate with architects, engineers, designers, security, data, and other technical partners to ensure solutions are scalable, secure, reliable, and maintainable.
- Use product data, customer feedback, and system insights to evaluate performance and identify opportunities for improvement.
- Partner with Product Marketing, Customer Success, and other business teams to support launches, adoption, and ongoing product success.
- Guide products from concept through launch.
Benefits
- Meeting-free Friday afternoons for focused work and professional development.
- Employee programs that foster community, learning, and growth.
- Comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
