Technical Product Manager

Blue Cross of Idaho•Bozeman, MT

25d•$118,506 - $177,758•Hybrid

About The Position

Blue Cross of Idaho is seeking a Technical Product Manager to serve a meaningful role in our Customer Experience team. The candidate for this position brings a wealth of product strategy and customer discovery expertise to maximize the value we deliver to our customers. In this role you will play a significant role in shaping our strategic digital roadmap and translating our digital product strategy into tangible digital customer experiences. In addition, by working across the organization, you will lead the lifecycle of Blue Cross of Idaho's strategic digital roadmap and design, develop, and deploy digital features, functions, and experiences that are appropriately scaled for the market.

Requirements

5 years’ product/program management or relevant experience
Bachelor’s Degree or equivalent work experience
International Degree equivalency
Applicable certification(s) as defined by the leader + 2 years additional experience
Associate’s Degree + 2 years additional experience (Two years’ relevant work experience is equivalent to one-year college)
Are curious, customer-obsessed, and can translate big-picture customer needs into scalable digital experiences
Have a deep knowledge of design thinking, User Experience (UX) or Agile delivery methodologies and a solid grasp of mobile application development, web development, and Agile project management
Have highly developed communication and presentations skills with a strong executive presence and the ability to work with and influence at all levels of the organization
Have strong analytical skills with the ability to translate sophisticated concepts into simplified, data-driven solutions that are in alignment with our digital strategy
Have an entrepreneurial mentality with a “can-do” demeanor, paired with the ability to encourage others to embrace our product vision and work methods
Have high emotional intelligence with a desire to learn and continuously improve

Responsibilities

Research and analyze market conditions and identify key consumer trends and opportunities for product innovation/enhancements.
Liaison with key stakeholders and cross functional teams.
Determine product or infrastructure strategies and oversees product or architectural development.
Prepare product documents and support applicable department(s) with the necessary product knowledge and technical expertise.
Uses market feedback to evaluate product functionality and drives present/future product direction.
Define product features and drives adoption of product that will lead product team to make more informed business decisions.
Prevent roadblocks across teams to meet quality standards, project deadlines, and business objectives.
Gather user requirements and designs product or develops enhancements, including technical design services, when appropriate.
May manage long-term road maps, involving sales, marketing, implementation, clients, prospects, partners, and other groups.
Monitor customer journey performance data to include customer usage trends, sentiment data, technical performance data to ensure products perform successfully in the market.
Perform other duties and responsibilities as assigned.