Technical Product Manager

Independence Pet Holdings•Massachusetts, MA

20h•Onsite

About The Position

At Clarus, we are harnessing intelligence to propel pet health towards a brighter, smarter, more connected future. A future where information flows freely across caregivers & care environments, insights are more instant and actionable, and financial decisions are empowered. For us, that future starts by fundamentally changing how pet insurance operates. We’re engineering systems that decomplexify coverage and facilitate reimbursement, so more pets can get the care they deserve. Our team of pet industry veterans and passionate pet people come from across the tech and health continuums. Together, we’re openly challenging industry convention in service of creating totally new possibilities. Which is why our culture is built on the values of curiosity, entrepreneurship, humility and fierce collaboration. Job Profile Summary As a Product Manager at Clarus, you will play a pivotal role in shaping the future of pet insurance technology by bringing innovative, customer-centric solutions to market. This role will lead product initiatives from concept through launch, partnering cross-functionally with Engineering, Design, Operations, and Marketing to deliver meaningful business impact and exceptional user experiences. This is an opportunity for an execution-oriented product manager who thrives in a fast-paced, collaborative environment and is passionate about solving complex challenges in the evolving pet care ecosystem. You will help prioritize opportunities, translate customer and market insights into actionable requirements, and drive the successful delivery of scalable solutions that improve outcomes for veterinary teams, pet parents, and industry partners.

Requirements

3+ years of product management experience, ideally in B2B SaaS, insurance technology, or related digital platforms
5+ years professional experience
Previous experience launching new commercial products or features
Strong communication and collaboration skills, with the ability to work and negotiate effectively across teams
Experience with Agile methodologies and tools (e.g., ADO, Jira, Aha!)
Analytical mindset with the ability to leverage data to inform decisions
Technical aptitude required—this role will be working with engineers daily
Ability to operate effectively in a fast-paced, evolving environment with shifting priorities
Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)
Associate’s Degree in a Technical Field
Certification in relevant focus area

Nice To Haves

Experience in the insurance industry (P&C, life, health, or embedded insurance).
Pet health or pet insurance experience is a plus.
Familiarity with APIs, digital transformation initiatives, or InsurTech platforms

Responsibilities

Collaborate with the Director of Product to execute product roadmaps, ensuring timely delivery of features and enhancements.
Conduct user research, gather customer feedback, and analyze market trends to inform product decisions and identify opportunities.
Translate business needs into clear product requirements for design and engineering teams.
Maintain and prioritize the product backlog, balancing short-term deliverables with long-term strategic objectives.
Partner closely with engineering, UI design, marketing, and customer success teams to ensure smooth product development and successful launches.
Support testing, QA, and post-launch analysis to ensure product quality and performance meet expectations.
Assist in preparing product documentation, training materials, and internal communications to enable effective product launches.