Technical Product Manager - Remote
About The Position
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. The Consumer Digital team is seeking a Technical Product Manager to help define and deliver innovative digital experiences across UnitedHealth Group's consumer-facing platforms. Our products help consumers more easily navigate healthcare and access the information, services, and experiences they need. In this role, you will partner with cross-functional engineering, design, analytics, architecture, and business teams to understand consumer needs, translate opportunities into well-defined technical features and requirements, and lead cross functional teams to deliver customer-focused solutions that drive measurable outcomes. You will be AI-savvy, using enterprise-approved AI tools to accelerate and improve elaboration, requirements definition, analysis, and delivery while contributing to the responsible development and continuous improvement of AI-enabled consumer experiences. You will also leverage product data, consumer feedback, and emerging technologies to continuously improve the digital experience. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.
Requirements
- Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience
- 3+ years of technical product management or product owner experience delivering web or mobile software applications
- 3+ years of experience defining technical requirements, user stories, and acceptance criteria within a software development framework
- 2+ years of experience using product data, consumer feedback, or analytics to inform product decisions and measurable outcomes
- Demonstrated written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders
- Demonstrated solid consumer-centric mindset with demonstrated ability to operate effectively in complex, fast-paced technology environments
Nice To Haves
- Experience delivering consumer-facing digital products in healthcare
- Experience delivering or supporting search or conversational AI platforms
- Experience using AI to improve product discovery, delivery velocity, or operating maturity
- Familiarity with product analytics tools, experimentation/A-B testing frameworks, and outcome measurement methodologies
Responsibilities
- Partner with business product, UX, analytics, engineering, architecture, and domain stakeholders to understand consumer needs, business objectives, product performance, and emerging opportunities
- Translate roadmaps and features into clearly defined product requirements, user stories, technical requirements, acceptance criteria, dependencies, and measurable success indicators, using AI tools
- Own and maintain an executable feature backlog across web and mobile experiences, prioritizing work based on consumer value, business outcomes, product data, technical feasibility, dependencies, and delivery considerations
- Partner with engineering and architecture to understand end-to-end system flows, technical constraints, integration needs, and solution options, and translate them into executable product requirements
- Support execution from discovery through launch by coordinating requirements, dependencies, readiness activities, and stakeholder alignment within the assigned product area
- Identify and manage product delivery risks, issues, and dependencies within the assigned product area, partnering with affected teams to support timely resolution and escalating when appropriate
- Contribute to the definition, evaluation, and continuous improvement of AI-enabled consumer experiences, including appropriate success measures, monitoring, and feedback loops
- Monitor production performance, adoption, consumer feedback and sentiment, quality metrics, and operational issues, using insights to identify improvement opportunities and inform backlog and prioritization decisions
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
