Technical Product Manager - ETF

Brown Brothers Harriman•Boston, MA

10d•$130,000 - $160,000

About The Position

Brown Brothers Harriman is seeking a Technical Product Manager specializing in exchange-traded funds (ETFs) to identify, shape, and deliver product solutions for clients and the ETF business. The role works across business, product, technology, and change functions to translate market and client needs into scalable solutions, help shape product strategy and roadmaps, assess opportunities, and balance client value with commercial, technical, and operational considerations. The position covers product discovery and strategy, product design and development, cross-functional collaboration and delivery, and client adoption and roadmap management. The manager supports opportunity assessment and go/no-go decisions, designs and refines solutions, partners with Agile/Scrum teams and Change Management, engages clients and prospects, and incorporates feedback and market developments into product plans.

Requirements

Strong understanding of business operations and ability to identify core business problems and opportunities.
Strong analytical and problem-solving skills, including the ability to turn complex challenges into practical product solutions.
Ability to anticipate future challenges and evolve a product roadmap.
Technical understanding and ability to influence and sponsor technology development initiatives.
Understanding of project delivery methodologies, particularly Agile development and Scrum.
Ability to translate concepts into clear visual representations using PowerPoint, Visio, or similar tools.
Understanding of data-related challenges and potential technology solutions.
Strong commercial and ROI mindset and ability to assess the value and impact of product decisions.
Ability to work independently, take ownership, and drive initiatives forward.
Strong communication and influencing skills, including clear and concise communication of complex information to senior stakeholders.
Comfort engaging directly with clients and prospects and representing product capabilities externally.
Collaborative approach and ability to build relationships across Product, Technology, Operations, Change Management, and other business functions.

Nice To Haves

Working knowledge of databases and SQL.

Responsibilities

Identify emerging market needs and opportunities for new product development.
Define the needs of clients, prospects, and internal stakeholders.
Evaluate the legal, regulatory, technical, and operational environment for new product opportunities.
Conceptualize product solutions and translate business needs into clear product requirements.
Develop and document detailed use cases to support product development and decision-making.
Support Product Heads in assessing commercial desirability, viability, technical feasibility, value proposition, and ROI of product opportunities.
Create sketches, schematics, process flows, prototypes, and other visual representations of proposed solutions.
Apply business design principles and operational-process knowledge to develop scalable solutions.
Use knowledge of BBH's product suite and technology architecture to maximize existing capabilities and services.
Identify opportunities to reuse existing product microservices and capabilities and limit unnecessary development.
Refine product designs in response to stakeholder, user, and client feedback.
Ensure product solutions account for scalability, cost, operational efficiency, and risk.
Partner with Systems, Technology, and Change Management teams to assess feasibility, estimate costs, and establish development strategies.
Challenge design assumptions, technical approaches, and development estimates where appropriate.
Work with Change Management to define timelines, deliverables, responsibilities, risks, and project governance.
Serve as Product Owner for dedicated Agile/Scrum teams when required, driving delivery and ensuring requirements are defined and met.
Validate product and functional assumptions with internal business stakeholders to manage cost, scalability, and risk.
Influence cross-functional teams and stakeholders to maintain momentum and deliver agreed product outcomes.
Establish product adoption targets and measures of success.
Demonstrate product capabilities to clients, prospects, and internal stakeholders.
Support sales by communicating product capabilities and client value.
Gather, analyze, and incorporate feedback from clients, prospects, and users.
Manage client expectations during product development and implementation.
Support client rollout and adoption while maintaining internal alignment and buy-in.
Maintain and evolve the product roadmap in response to market developments, client feedback, and emerging business needs.