Technical Product Manager, Telephony (LATAM - Fully Remote)

Telnyx is seeking passionate individuals to join their team and contribute to their industry-shaping company. They are looking for individuals who are excited about the opportunity to help build a future of seamless interconnection between people, devices, and applications. The company values continuous learning and growth, and offers a financially stable and profitable environment. The ideal candidate will have a technical background and be able to work with limited resources, juggle multiple projects, and optimize solutions for incremental delivery.

• Partner with engineering peers and other Product Managers to add business value and deliver on a constant basis
• Synthesize requirements from customers and internal stakeholders into coherent Product Requirement Documents
• Translate company goals and customer insights into a team roadmap and evaluate squad performance via OKRs
• Act as subject matter expert and point of contact for the product
• Perform technical discoveries and vetting on external integrations
• Break down large initiatives to deliver value quickly and reliably
• Extensively test features before giving them to users
• Be on hand during outages to drive resolution and conduct post-mortems to prevent future occurrences

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes, Prometheus.
• Familiarity with programming in Python, C/C++, Elixir are a plus.
• A technical background through past experience or your degree/s and/or credentials
• Demonstrated ability to discover context when little is given or provided for
• Demonstrated ability to break down a large problem and optimize solutions around incremental delivery
• Demonstrated ability to work with limited resources, juggle multiple projects, and switch priorities when the business requires
• Demonstrated ability to deal with crisis situations.

• Financially stable and profitable company
• Continuous learning and growth opportunities
• Contributing to an industry-shaping company
• Skills and career growth
• Competitive base salary based on location and experience
• Commitment to diversity and inclusion
• Building a culture of belonging for everyone
• High-grade tools for optimal work performance
• Collaborative work environment
• Welcoming diverse perspectives and thinkers
• Opportunities for individuals with non-traditional career paths