Technical Pre-Sales Specialist

Rapid7 • Tampa, FL

12d

About The Position

Serve as a foundational technical resource partnering with Sales and Business Development teams to engage new and existing customers. Focus on supporting initial sales opportunities, building product knowledge, and developing critical communication skills necessary to articulate the value of Rapid7's security solutions.

Our Sales Engineering team partners closely with Account Executives in a pre-sales role to develop and position solutions involving Rapid7's security solutions. This team directly impacts the business by accelerating the sales cycle and ensuring customers understand how our solutions meet their security and technical needs.

As a Technical Pre-Sales Specialist, your primary responsibility will be to build foundational expertise in Rapid7's platform and value proposition while supporting early-stage sales activities and technical content creation. Specifically, your focus will be to:
Support sales opportunities during the early stages to ensure initial technical questions are addressed.
Conduct high-level demonstrations of the Exposure Command Platform to prospects, focusing on core functionality and use cases.
Contribute to the RFI/RFP process by supporting the compilation of standard product answers and technical documentation.
Develop technical content, including Exposure Command product demonstration videos and foundational white papers.
Provide technical support and foundational product knowledge to Business Development Representative (BDR) and Sales Development Representative (SDR) teams.
Assist the Inbound Chat Agent on the Rapid7 website by addressing technical queries and guiding visitors to appropriate resources.

Requirements

• Communicate in a clear manner that conveys objectives and rationale, fostering commitment across sales partners and prospective customers.
• Demonstrate eagerness and openness to understanding organizational changes, acting as an active driver of new initiatives and technical processes.
• Hold self and others responsible for driving outcomes and meeting commitments that deliver value to customer engagement initiatives.
• Apply a strong understanding of self, strengths, and biases to adapt smoothly to group dynamics and optimize collective team impact.
• Bring a technical background or education, preferably in Cybersecurity, Information Technology, or a related field.
• Demonstrate foundational understanding of network topology, TCP/IP network configuration, and core network components such as firewalls and routers.
• Deliver effective product demonstrations and presentations tailored to both technical and non-technical audiences.
• Exhibit basic familiarity with pre-sales processes, sales cycles, and cross-functional team roles.
• Showcase continuous learning and enthusiasm for developing expertise in evolving cybersecurity technologies.
• Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

Responsibilities

• Support sales opportunities during the early stages to ensure initial technical questions are addressed.
• Conduct high-level demonstrations of the Exposure Command Platform to prospects, focusing on core functionality and use cases.
• Contribute to the RFI/RFP process by supporting the compilation of standard product answers and technical documentation.
• Develop technical content, including Exposure Command product demonstration videos and foundational white papers.
• Provide technical support and foundational product knowledge to Business Development Representative (BDR) and Sales Development Representative (SDR) teams.
• Assist the Inbound Chat Agent on the Rapid7 website by addressing technical queries and guiding visitors to appropriate resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed