Technical Partner Manager, Golf

Lightspeed Commerce, Inc. • Montreal, QC

1d • Remote

About The Position

We’re looking for a Technical Partner Manager to join our Golf team in North America. You will be responsible for the technical engineering of new partner integrations for our Golf and eCommerce products. Each partner has an individual Go-To-Market program that aligns with the prospects’ goals and incentivizes them to bring retailers, eCommerce owners, and restaurateurs to the Lightspeed platform. Your work will have a direct impact on our growth and contribute to our largest strategic partnerships.

Requirements

• Technical / Partnerships / Sales Engineering experience
• Experience in stakeholder management with different levels
• Experience working with RESTful APIs.
• HTML/CSS, Javascript knowledge
• Ability to understand new technologies and systems quickly
• Proven track record in software experience - related to hospitality/retail or e-com services
• Excellent oral and written communication skills in English
• Fluency in English as a working language is required for this position.
• Tactical and strategic abilities; as you form an important stakeholder for the partnership strategy

Responsibilities

• Lead in depth technical calls about integrations to help close new enterprise, strategic partnerships that will directly impact revenue
• Act as a product and integrations expert to guide partners in building the most efficient integrations to Lightspeed products
• Define and maintain UX standards and validate partner integrations before deployment
• Create and maintain guides and best practices for each integration type, to provide partners the necessary tools and autonomy to build integrations and address customers needs
• Act as an escalation point when partner technical issues can’t be resolved by our API Support Team or require advanced technical thinking
• Support the Partner Managers with any product or technical questions relating to integrations
• Manage the workflow and partner pipeline to deliver the assigned territories integrations in a timely manner
• Drive close collaborations with Product, Development, Sales and the entire partnerships team

Benefits

• Flexible paid time off and remote work policies
• Equity options
• Contributions to your pension plan
• Training opportunities to grow your skills and career
• Health and wellness credit
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed