Technical Partner Manager, Golf

Lightspeed Commerce, Inc.•Toronto, ON

1d•CA$55,000 - CA$73,000•Remote

About The Position

We’re looking for a Technical Partner Manager to join our Golf team in North America. You will be responsible for the technical engineering of new partner integrations for our Golf and eCommerce products. Each partner has an individual Go-To-Market program that aligns with the prospects’ goals and incentivizes them to bring retailers, eCommerce owners, and restaurateurs to the Lightspeed platform. Your work will have a direct impact on our growth and contribute to our largest strategic partnerships.

Requirements

Technical / Partnerships / Sales Engineering experience
Experience in stakeholder management with different levels
Experience working with RESTful APIs.
HTML/CSS, Javascript knowledge
Ability to understand new technologies and systems quickly
Proven track record in software experience - related to hospitality/retail or e-com services
Excellent oral and written communication skills in English
Tactical and strategic abilities; as you form an important stakeholder for the partnership strategy

Responsibilities

Lead in depth technical calls about integrations to help close new enterprise, strategic partnerships that will directly impact revenue
Act as a product and integrations expert to guide partners in building the most efficient integrations to Lightspeed products
Define and maintain UX standards and validate partner integrations before deployment
Create and maintain guides and best practices for each integration type, to provide partners the necessary tools and autonomy to build integrations and address customers needs
Act as an escalation point when partner technical issues can’t be resolved by our API Support Team or require advanced technical thinking
Support the Partner Managers with any product or technical questions relating to integrations
Manage the workflow and partner pipeline to deliver the assigned territories integrations in a timely manner
Drive close collaborations with Product, Development, Sales and the entire partnerships team

Benefits

Flexible paid time off and remote work policies
Equity options
Contributions to your pension plan
Training opportunities to grow your skills and career
Health and wellness credit
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program
Enhanced parental leave
Medical insurance
Dental insurance
Wellness insurance
Life insurance
Disability insurance
RRSP plan and match
Paid parental leave top-up
Paid time off