Technical Partner Manager, Enterprise Solutions
About The Position
Snap Inc. is a technology company focused on improving communication through its camera platform. This manager-level individual contributor role is dedicated to ensuring the success of technical partners within Snap's enterprise solutions network. The role involves working with global systems integrators, consultancies, agencies, and specialist studios to prepare them for pre-sales engagements, solution design, and customer delivery. Key responsibilities include technical onboarding, certifications, partner enablement, and providing ongoing technical guidance for services partners building custom enterprise solutions on SPECS and related platforms. The ideal candidate will have deep familiarity with Lens Studio and a strong understanding of the augmented reality, extended reality, and smart glasses development ecosystem, particularly how enterprise partners evaluate platforms, scope solutions, and transition from exploration to delivery.
Requirements
- 10+ years of experience in technical partner management, partner engineering, solutions architecture, developer relations, technical consulting, or a similar customer-facing technical role.
- Experience enabling external partners, systems integrators, consultants, or development firms to build and deliver technology solutions.
- Strong hands-on familiarity with Lens Studio or comparable AR/XR creation platforms, and a broad understanding of 3D, immersive, and spatial development workflows.
- Experience working with augmented reality, mixed reality, extended reality, smart glasses, or wearable computing platforms in a technical or partner-facing capacity.
- Ability to guide partners through technical onboarding, solution reviews, certifications, architecture discussions, and delivery readiness.
- Strong understanding of enterprise customer expectations regarding security, deployment, integrations, scalability, and operational reliability for emerging technologies.
- Proven ability to communicate with both technical builders and executive stakeholders, translating platform capabilities into practical business outcomes.
- Comfortable operating in ambiguity and helping shape a partner program in a fast-moving, zero-to-one environment.
Nice To Haves
- Experience working with or for smart glasses, AR hardware, or spatial computing platforms in enterprise settings.
- Prior experience at or alongside companies such as Microsoft HoloLens, Magic Leap, or similarly relevant AR/XR platforms.
- Experience supporting services partners that sell and build custom solutions through statements of work, especially in enterprise transformation, industrial innovation, or immersive technology.
- Familiarity with enterprise design and development workflows across tools such as Unity, Unreal, WebXR, OpenXR, or adjacent platforms used in immersive solution delivery.
- Experience in one or more enterprise sectors where hands-free computing has strong potential, such as retail, manufacturing, healthcare, logistics, field service, or training.
- Strong understanding of partner certifications, technical accreditation programs, and ecosystem scaling motions.
- Experience supporting pre-sales technical engagements, prototypes, workshops, or partner-led customer discovery.
Responsibilities
- Lead technical onboarding for enterprise services partners joining the partner ecosystem, ensuring understanding of the platform, tooling, requirements, and technical expectations.
- Build and run enablement programs covering Lens Studio, AR solution architecture, smart glasses workflows, and enterprise implementation best practices.
- Develop and manage technical certifications to validate partner readiness in designing, prototyping, and delivering enterprise-grade solutions.
- Serve as the primary technical point of contact for services partners, including global systems integrators, consultants, agencies, and development studios.
- Help partners translate customer opportunities into credible technical approaches, solution concepts, prototype plans, and pre-sales engagement strategies.
- Advise partners on AR experience design, development workflows, technical feasibility, deployment considerations, and platform alignment for enterprise use cases.
- Collaborate closely with internal product, engineering, design, and partnerships teams to escalate technical issues, address readiness gaps, and enhance the partner experience.
- Support the creation of demo environments, workshops, technical immersion sessions, and partner acceleration programs.
- Identify recurring technical blockers within the partner ecosystem and contribute to shaping the roadmap for improved enterprise readiness, partner tooling, and platform adoption.
Benefits
- Paid parental leave
- Comprehensive medical coverage
- Emotional and mental health support programs
- Compensation packages that let you share in Snap’s long-term success (equity in the form of RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
