Technical Partner Manager, Enterprise Solutions

Snap•Palo Alto, CA

5d•Onsite

About The Position

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company operates Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji , Saturn, and other digital services. This is a manager-level individual contributor role focused on technical partner success rather than people management. You will work directly with global systems integrators, consultancies, agencies, and specialist studios as they join our enterprise partner network, helping them become technically ready to support pre-sales engagements, solution design, and customer delivery. The role centers on technical onboarding, certifications, partner enablement, and ongoing technical guidance for services partners building custom enterprise solutions on SPECS and related platforms. You should bring deep familiarity with Lens Studio and a strong working knowledge of the broader design and development ecosystem for augmented reality, extended reality, and smart glasses. We are especially interested in candidates who understand how enterprise partners evaluate platforms, scope technical solutions, and move from early exploration to customer-ready delivery. Lens Studio familiarity is especially important because many partners entering the ecosystem will be new to it and will need structured enablement, certification, and technical support to become effective on the platform.

Requirements

10+ years of experience in technical partner management, partner engineering, solutions architecture, developer relations, technical consulting, or a similar customer-facing technical role.
Experience enabling external partners, systems integrators, consultants, or development firms to build and deliver technology solutions.
Strong hands-on familiarity with Lens Studio or comparable AR/XR creation platforms, and a broad understanding of 3D, immersive, and spatial development workflows.
Experience working with augmented reality, mixed reality, extended reality, smart glasses, or wearable computing platforms in a technical or partner-facing capacity.
Ability to guide partners through technical onboarding, solution reviews, certifications, architecture discussions, and delivery readiness.
Strong understanding of enterprise customer expectations around security, deployment, integrations, scalability, and operational reliability for emerging technologies.
Proven ability to communicate with both technical builders and executive stakeholders, translating platform capabilities into practical business outcomes.
Comfortable operating in ambiguity and helping shape a partner program in a fast-moving, zero-to-one environment.

Nice To Haves

Experience working with or for smart glasses, AR hardware, or spatial computing platforms in enterprise settings.
Prior experience at or alongside companies such as Microsoft HoloLens, Magic Leap, or similarly relevant AR/XR platforms.
Experience supporting services partners that sell and build custom solutions through statements of work, especially in enterprise transformation, industrial innovation, or immersive technology.
Familiarity with enterprise design and development workflows across tools such as Unity, Unreal, WebXR, OpenXR, or adjacent platforms used in immersive solution delivery.
Experience in one or more enterprise sectors where hands-on computing has strong potential, such as retail, manufacturing, healthcare, logistics, field service, or training.
Strong understanding of partner certifications, technical accreditation programs, and ecosystem scaling motions.
Experience supporting pre-sales technical engagements, prototypes, workshops, or partner-led customer discovery.

Responsibilities

Lead technical onboarding for enterprise services partners as they join the partner ecosystem, ensuring they understand the platform, tooling, requirements, and technical expectations.
Build and run enablement programs covering Lens Studio, AR solution architecture, smart glasses workflows, and enterprise implementation best practices.
Develop and manage technical certifications that validate partner readiness to design, prototype, and deliver enterprise-grade solutions on the platform.
Serve as the primary technical point of contact for services partners including global systems integrators, consultants, agencies, and development studios building custom client solutions through statements of work.
Help partners translate customer opportunities into credible technical approaches, solution concepts, prototype plans, and pre-sales engagement strategies.
Advise partners on AR experience design, development workflows, technical feasibility, deployment considerations, and platform alignment for enterprise use cases.
Partner closely with internal product, engineering, design, and partnerships teams to escalate technical issues, close readiness gaps, and improve the partner experience.
Support the creation of demo environments, workshops, technical immersion sessions, and partner acceleration programs that prepare partners for customer-facing work.
Identify recurring technical blockers across the partner ecosystem and help shape the roadmap for better enterprise readiness, partner tooling, and platform adoption.