Technical Operator

Tosca Services, LLC•Newnan, GA

About The Position

At Tosca, the Technical Operator supports service center production by inspecting and processing reusable plastic containers (RPCs), operating and monitoring automated equipment, and following food safety and workplace safety procedures. The role also supports service center operations through scanning, inventory, administrative tasks, and basic machine troubleshooting. Operators may use a forklift where required and may work occasional flexible hours or overtime based on company and volume needs. Tosca describes itself as a leader in reusable packaging, focused on sustainability, efficiency, and performance across global supply chains. The company emphasizes collaboration, transparency, doing the right thing, and opportunities for employees to contribute and grow.

Requirements

  • Minimum 2+ years of related experience preferred.
  • Forklift experience: 2+ years actively operating a forklift where applicable.
  • Operators experience: 2+ years operating automated equipment.
  • Effective listening and verbal and written communication skills.
  • Comfort working in a fast-paced, customer-driven, change-focused environment.
  • Good judgment and decision-making ability.
  • Ability to work productively as a team player and demonstrate leadership potential.
  • Ability to perform simple business math.
  • High integrity and ethical standards.
  • Effective time management and ability to adapt quickly to changing priorities.
  • Strong organizational skills and attention to detail.
  • Ability to follow written instructions and documented procedures.
  • Ability to work occasional flexible hours and overtime based on company or volume needs.

Nice To Haves

  • Experience in a packaging or food manufacturing environment.

Responsibilities

  • Inspect RPCs for quality and remove waste material, stickers, tags, damaged RPCs, and non-Tosca RPCs from the production line in accordance with food safety policies.
  • Load, unload, and stack RPCs from the production line for processing.
  • Safely operate a forklift as required.
  • Maintain a clean and safe work environment and report food safety or environmental concerns.
  • Operate and monitor automated machinery using touchscreens and switch panels.
  • Support service center operational processes, including HMI and scanning activities.
  • Sanitize and clean the production line and equipment.
  • Follow safety protocols, including Lockout/Tagout (LOTO), chemical handling, and other required safety procedures.
  • Monitor RPC flow through the line and adjust input and output as needed to maximize throughput.
  • Track and monitor supplies and materials used during processing.
  • Complete administrative tasks, including document preparation, filing, training support, auditing, data entry, and inventory counts.
  • Read and follow written instructions and standard operating procedures (SOPs).
  • Assist the Maintenance Coordinator or Technician with minor machine adjustments and basic troubleshooting.
  • Perform other related duties as assigned within the service center.

Benefits

  • Medical, dental, and vision coverage options for full-time employees working 30 or more hours per week.
  • 401(k) retirement plan with company match.
  • Paid time off.
  • Paid parental leave.
  • Company-paid life insurance and short-term disability coverage.
  • Long-term disability coverage for eligible roles.
  • Health Savings Account (HSA) with employer contributions and Flexible Spending Account (FSA) programs.
  • Employee Assistance Program.
  • Fitness reimbursement program.
  • Educational assistance.
  • Employee discount programs.
  • Optional supplemental insurance, including accident, critical illness, and hospital indemnity coverage.
  • Legal and identity theft protection plans.
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