Technical Operations Trainer - Maintenance and Water/Wastewater SME

Inframark • Suwanee, GA

17h • Remote

About The Position

We are seeking an experienced Technical Trainer - Maintenance and Water/Wastewater SME to support Operations & Maintenance (O&M) teams within water and wastewater utilities across the Southeastern United States. This role is ideal for an experienced operator or maintenance professional who would enjoy being responsible for delivering hands-on, technical training to field, plant, and supervisory personnel working in water and wastewater treatment facilities. The ideal candidate brings a background in water and wastewater operations and maintenance, excellent instructional skills, and the ability to translate complex technical concepts into practical, real-world applications for diverse audiences. Training will be delivered primarily through hands-on, on-site engagement, job shadowing, demonstrations, and real work problem solving, supplemented by classroom and virtual sessions as needed. This position has the possibility to be remote with up to 80% travel and candidates must live in Georgia, Alabama, Florida, Louisiana or Tennessee to be considered.

Requirements

• Hands-on knowledge of treatment processes, distribution/collection systems, pumps, electrical/mechanical systems, SCADA, and maintenance practices required
• Associate’s or Bachelor’s degree in Water/Wastewater Operations, Environmental Science, Engineering, or a related field (or equivalent hands-on experience) preferred; relevant work experience will be considered in lieu of formal degree
• 5+ years of hands-on experience in water or wastewater utility operations and maintenance
• Water/Wastewater Operator License preferred
• Familiarity with utility asset management, CMMS, or reliability-centered maintenance
• Strong communication, presentation, and facilitation skills
• Prior experience as a trainer, instructor, or technical SME
• Experience training adult learners or leading operational workshops, job shadowing, or field instruction preferred
• Understanding of regulatory and compliance requirements impacting water utilities
• Valid driver’s license

Nice To Haves

• Bilingual (English/Spanish) a plus

Responsibilities

• Deliver in-person and virtual technical training to water and wastewater utility staff, including operators, maintenance technicians, supervisors, and managers
• Train teams on O&M best practices related to treatment processes, distribution and collection systems, equipment, instrumentation, controls, and safety
• Develop, customize, and update training materials (presentations, manuals, job aids, SOPs) aligned with regulatory requirements and operational goals
• Support onboarding and upskilling of water operations and maintenance personnel, including certification and continuing education preparation
• Conduct needs assessments to identify skills gaps and recommend training solutions
• Collaborate with utility leaders, engineering teams, vendors, and regulatory stakeholders to ensure training relevance and accuracy
• Ensure training aligns with applicable federal, state, and local regulations (including EPA, state primacy agencies, OSHA)
• Track training participation, effectiveness, and outcomes; provide reports and recommendations for improvement
• Serve as a trusted technical resource for O&M teams across utility sites in multiple states

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees