Technical Operations Analyst I

The TJX Companies, Inc.Mississauga, ON
CA$54,863 - CA$76,808Onsite

About The Position

We’re looking for a Technical Ops Analyst I who’s eager to learn, thrives in a fast-paced environment, and brings multitasking experience within a supply chain setting. In this role, you’ll support our Tech Ops Support team by delivering effective IT services across our Distribution Centers, while building strong relationships and driving operational efficiencies. You’ll take ownership of service performance, contribute to a dynamic learning offer, and help improve IT delivery across the business. If you're passionate about technology, flexible with shifts, and open to travel between Brampton and Mississauga, this is a fantastic opportunity to grow your career in IT and supply chain operations.

Requirements

  • A passion for I.T and looking for an opportunity to develop your I.T career and upskill in a professional I.T. environment.
  • Great interpersonal skills to interact with global business partners & customers
  • Desire to learn
  • Demonstrates the ability to multitask
  • Ability to navigate through a fast past environment
  • Available to be flexible to work different shifts/weekends and on call occasionally
  • Ability to travel between all three Distribution Centers in Brampton and Mississauga

Nice To Haves

  • multitasking experience within a supply chain setting

Responsibilities

  • Completes general IT Operations tasks under direct guidance
  • Identify and troubleshoot problems with current IT Operations hardware, software, or process via ticket logging system
  • Supports providing communication / training to global business partners when required
  • Support various processes and environments
  • Supports operational stability for IT Operations area / domain
  • Contribute to the technical & process documentation (user guides, knowledge articles)
  • Performs other duties as assigned

Benefits

  • Associate discounts at our stores, available to you and eligible family members.
  • Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
  • A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
  • Comprehensive training and development resources designed to help you learn, grow, and succeed.
  • Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
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