Technical Marketing Engineer

Cisco•Milpitas, MI

3d•Hybrid

About The Position

Join Cisco’s wireless Technical Marketing Engineering (TME) team and play a critical role in the rapid growth and expansion of our wireless networking business. We are the industry leader in wireless, heavily focused on leveraging agentic AI for customer issues and field enablement. You will run Proof of Concept (PoC) programs with some of the world’s largest companies in unique and challenging environments—ranging from teams building cutting-edge robotics to massive events like the Super Bowl and Wimbledon. Be the first to pitch and educate our customers on new products coming to market like Cisco Cloud Control, with new services and capabilities enabled by Agentic AI (AI Protect, AI-RRM, etc.). Come be a part of a fast-paced, rapidly growing team of wireless experts!

Requirements

Bachelors + 7 years of related experience, Masters + 4 years of related experience, or PhD + 1 year of related experience (previous supervisory or team lead experience also required).
Experience with Cisco’s wireless products, or commensurate wireless experience with Enterprise products and networks.
Ability to break down complex workflows into actionable training and education collateral for field sales, partners, and customers.
Proven collaboration experience with strong communication skills in globally distributed teams.
Experience in leveraging modern AI tools to streamline content generation, with strong review and proofing skills.

Nice To Haves

Deep technical expertise in Cloud and On-Premises Wireless solutions.
Deep understanding of RF fundamentals, Wi-Fi services and protocols, and networking services fundamentals (DHCP, DNS, AAA, etc.).
Background as a network engineer at a large company or experience within a partner/reseller environment.
Experience with competitors such as Aruba, Juniper, or Arista is highly valued.
Experience working internally within CX wireless.

Responsibilities

Serve as a subject matter expert in multiple wireless technologies (cloud and on-prem), diving deep into the product and architectural vision.
Work with product management, engineering, and marketing teams to build large-scale architectural solutions and develop strategies to enable Cisco’s field sales and partners.
Promote product value by crafting compelling technical stories and detailing how things work.
Guide the creation of field and customer-facing technical collateral, including technical white papers, architectural guides, deployment guides, and methodology documents.
Train and enable sales teams on technical products, helping them grow accounts and sell access points (APs).
Support Proof of Concept (PoC) with Cisco’s sales teams and executive leadership on large, flagship opportunities with complex network architecture.
Validate early product definitions hands-on with customers and provide recommendations for functionality improvements back to Product Management.
Serve as a technical evangelist on current and future Wi-Fi technologies to field sales, partners, and customers.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt employees)
flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)