Technical Marketing Engineer
About The Position
The Technical Marketing Engineer will help shape the future of campus network management by applying Cisco’s full-stack AI capabilities to customer operations workflows. The role defines and scales AgenticOps use cases through direct customer engagement, with the goal of achieving measurable product adoption, field reuse, and actionable roadmap feedback. It also supports customer evaluation and purchasing decisions by building labs, demonstrations, and proof-of-concept environments, and drives customer value through technical content, presentations, videos, and representation at industry events. The position is part of Cisco’s Campus Switching Product Management team, which translates campus networking platforms into customer-ready solutions. The team collaborates with Engineering, Sales, Operations, and Go-to-Market groups to define product features, build demos, and direct customer feedback into the product roadmap. The role focuses on AI-enabled and agentic network operations across cloud-managed and on-premises campus platforms, using AI-assisted methods to build, explain, and demonstrate switching solutions.
Requirements
- Bachelor’s degree and 5 years of experience in technical product management, technical marketing, sales engineering, network consulting, or solutions architecture, or a master’s degree and 3 years of experience.
- Experience configuring, troubleshooting, and operating enterprise networking environments using network operating systems and management platforms.
- Technical expertise in enterprise campus network design, including Ethernet, VLANs, Layer 2 switching, IP routing, and Layer 3 technologies.
- Experience delivering technical presentations and live demonstrations on networking, security, and AgenticOps topics to enterprise audiences.
- Experience building technical lab environments, validation plans, and customer-facing guides using approved AI-assisted tools and coding agents.
Nice To Haves
- Experience using advanced AI frameworks, MCP integrations, and RAG-based systems to prototype ideas and automate repeatable workflows.
- Experience collaborating with cross-functional Go-to-Market, Engineering, and Sales teams to influence product direction.
- Strong public speaking skills and experience representing technology brands at industry conferences and customer-facing events.
- Advanced certifications in enterprise networking, cloud management, or security disciplines.
- Ability to travel up to 15–25% of the time.
Responsibilities
- Define and scale AgenticOps use cases through direct customer engagement.
- Drive measurable success in product adoption, field reuse, and actionable product-roadmap feedback.
- Build high-impact labs, demonstrations, and proof-of-concept environments to accelerate product evaluation and purchase decisions.
- Develop technical content, presentations, and videos.
- Represent Cisco at key industry events.
- Apply Cisco’s full-stack AI capabilities to customer operations workflows to support network modernization and efficiency.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- Personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
- Potential Cisco restricted stock unit grants
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
