Technical Manager

CEC Entertainment • Jonesboro, AR

10d

About The Position

The Technical Manager, known internally as Game Room Technician, maintains and repairs the electro-mechanical and technology systems that support the Chuck E. Cheese experience. The role covers arcade and skill games, kitchen equipment, register and IT systems, coin and ticket mechanisms, and stage show equipment. It requires troubleshooting and repair skills, adaptability, organization, and attention to safety. The position may suit candidates with military experience or electrical, mechanical, or technical training. Candidates must be at least 18 and able to work up to 45 hours per week. A high school diploma or GED, or an equivalent combination of relevant education and experience, is required.

The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise. Employees must be able to lift or carry objects weighing 0–50 pounds and perform physical activities such as standing, bending, kneeling, reaching, pushing, pulling, walking, and squatting during a scheduled shift. The position also requires handling job stress and interacting effectively with guests and team members. Reasonable accommodations may be made for individuals with disabilities.

CEC describes its benefits as including access to telemedicine, earned wage access, a 401(k), employee meal discounts, an Employee Assistance Program, tuition savings, scholarships, and financial relief resources. Full-time employees averaging at least 29.5 hours per week may be eligible for comprehensive medical, dental, and vision coverage, paid sick and vacation time, applicable paid holidays, FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and education and student loan support. The posting also mentions paid professional training, career advancement opportunities, and competitive benefits.

Requirements

• Must be at least 18 years of age.
• Must be able to work up to 45 hours per week.
• High school diploma or GED, or an equivalent combination of relevant education and experience.
• Ability to read schematics and troubleshoot down to the component board level.
• Planning, organization, and multitasking skills.
• Attention to detail.
• Time management skills and a sense of urgency.
• Ability to lift or carry objects weighing 0–50 pounds during a scheduled shift.
• Ability to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
• Ability to handle job stress and interact effectively with guests and team members.

Nice To Haves

• Military experience.
• A technical degree.
• Previous electrical or mechanical training.

Responsibilities

• Oversee the maintenance of video and skill games, kitchen equipment, register systems, coin and ticket mechanisms, arcade games, IT systems, and ticket dispensers.
• Manage the electrical and mechanical aspects of the game room, including daily preventive maintenance and repairs.
• Troubleshoot, repair, or replace defective electronic components, boards, and computers.
• Operate stage show equipment and manage its repairs and preventive maintenance, including compressors, lighting, sound, pneumatics, mac valves, cylinders, boards, and stage show cosmetics.
• Maintain an inventory of electronic equipment, mechanical parts, and tools.
• Maintain a budget.
• Maintain a safety-focused attitude.
• Interact effectively with guests and team members.

Benefits

• Access to telemedicine.
• Earned wage access through the Work Today, Get Paid Tomorrow program.
• 401(k) retirement plan.
• Employee meal discounts.
• Employee Assistance Program (EAP).
• Tuition savings and scholarships.
• Financial relief resources.
• Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
• Full-time employees averaging 29.5 or more hours per week may be eligible for comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
• Paid professional training.
• Career growth and advancement opportunities.
• Commission per membership and Fun Pass sold, with rates dependent on exempt or non-exempt status.
• Paid sick leave and other benefits as required by applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED