Technical Manager

CEC Entertainment•Baton Rouge, LA

About The Position

The Technical Manager, known internally as Game Room Technician, maintains and troubleshoots the electro-mechanical and technology systems that support the Chuck E. Cheese experience. The role covers arcade and skill games, kitchen equipment, registers, IT systems, coin and ticket mechanisms, and stage-show equipment. The manager performs preventative maintenance and repairs, oversees the game room’s electrical and mechanical needs, and maintains parts, tools, and a budget. The position calls for practical troubleshooting, adaptability, attention to detail, and a safety-focused approach. Military experience, a technical degree, or prior electrical or mechanical training is preferred. The role requires the ability to work up to 45 hours per week and to lift or carry items weighing up to 50 pounds, as well as stand, bend, kneel, reach, push or pull, walk, and squat during a shift. The work environment includes flashing or flickering lights, moving mechanical parts, and loud noise. Employees may be eligible for benefits based on employment status and hours worked. CEC offers work-life balance, advancement opportunities, professional training, and access to earned wages before payday.

Requirements

Must be at least 18 years of age.
Must be able to work up to 45 hours per week.
Must have a high school diploma or GED, or an equivalent combination of relevant education and experience.
Ability to read schematics and troubleshoot to the component-board level.
Planning, organization, and multitasking skills.
Attention to detail.
Time-management skills and a sense of urgency.
Ability to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Ability to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Ability to handle job stress and interact effectively with guests and team members.

Nice To Haves

Military experience.
A technical degree.
Previous electrical or mechanical training.

Responsibilities

Oversee and maintain video and skill games, kitchen equipment, register systems, and coin and ticket mechanisms.
Oversee arcade games, register and IT systems, and ticket dispensers.
Manage the electrical and mechanical aspects of the game room, including daily preventative maintenance and repairs.
Troubleshoot, repair, and replace defective electronic components, boards, and computers.
Operate stage-show equipment and manage its repairs and preventative maintenance, including compressors, lighting, sound, pneumatics, mac valves, cylinders, boards, and stage-show cosmetics.
Maintain an inventory of electronic equipment, mechanical parts, and tools.
Maintain a budget.
Maintain a safety-focused attitude.
Handle job stress and interact effectively with guests and team members.

Benefits

401(k) retirement plan.
Paid vacation and paid sick time for eligible full-time employees.
Paid holidays where applicable for eligible full-time employees.
Medical, dental, and vision coverage for eligible full-time employees; part-time employees may enroll in fixed indemnity medical coverage and dental and vision options.
Life and disability insurance, including voluntary life and short-term disability options.
Flexible spending account and health savings account options for eligible full-time employees.
Employee meal discounts.
Telemedicine.
Early wage access through the Work Today, Get Paid Tomorrow program.
Employee Assistance Program.
Tuition savings, scholarships, and additional education and student loan support.
Financial relief resources.
Legal coverage and voluntary benefits for eligible full-time employees.
Paid professional training and career growth opportunities.
Commission potential for membership and Fun Pass sales, with payouts bi-weekly unless state law requires otherwise.