Technical Leader, SRE/Go development

Cisco•San Francisco, CA
•$186,900 - $267,700

About The Position

Cisco’s Cloud Network Platform Engineering organization builds and operates cloud platforms that provide secure, reliable, and scalable connectivity for Cisco products and customers. The Node Connectivity team operates a globally distributed service connecting millions of Meraki devices to the cloud services that manage them. The Technical Leader will join the Kubernetes Site Reliability Engineering team. The initial focus is to assess, plan, and lead a phased migration of the globally distributed service from AWS-hosted Kubernetes clusters to an internal, data-center-based Kubernetes platform. The workload has specialized networking requirements, including unique traffic patterns, load-balancing behavior, and cross-region connectivity. After the migration, the role will continue supporting production operations and contribute to Kubernetes reliability, scalability, and platform engineering initiatives. The scope may evolve with the needs of the Kubernetes SRE and Cloud Network Platform Engineering organizations. The role combines technical leadership, production operations, and Go software development for distributed, concurrent, and networked systems. It requires solving complex issues spanning applications, Kubernetes, Linux, networking, containers, and infrastructure, while improving reliability, security, performance, scalability, and operability. The Technical Leader will work across engineering and product teams and drive operational readiness through SLIs/SLOs, testing, on-call support, root-cause analysis, and lasting corrective actions.

Requirements

  • At least 8 years of professional software, site reliability, or infrastructure engineering experience, including technical leadership of substantial production systems.
  • Experience designing, deploying, and operating large distributed services on Kubernetes.
  • At least 5 years of programming experience in Go or a similar systems programming language.
  • Experience supporting production services through incident response, performance analysis, Kubernetes reliability practices, observability, automation, and operational readiness.
  • Understanding of Linux and networking concepts, including IPv4/IPv6, TCP, routing, DNS, and TLS.
  • Sound judgment in architecture, incident response, prioritization, and technical tradeoffs.
  • Ability to align stakeholders across teams without relying on formal authority.

Nice To Haves

  • Experience operating Kubernetes across AWS, on-premises, or hybrid environments, using AWS/EKS, Docker, Kustomize, GitLab CI/CD, or similar deployment systems.
  • Experience with Kubernetes networking, ingress, load balancing, service discovery, and traffic management for high-throughput or geographically distributed services.
  • Experience with gRPC, Protocol Buffers, mutual TLS, PKI, VPNs, tunneling, or network security.
  • Experience with production observability platforms such as OpenTelemetry, Prometheus, Datadog, or similar tools.
  • Experience with distributed routing, packet processing, performance optimization, or failure testing.

Responsibilities

  • Lead feasibility assessment, technical planning, and phased migration of eligible workloads from AWS-hosted Kubernetes clusters to the internal Kubernetes platform.
  • Establish technical direction and staged delivery plans for the migration.
  • Support the operation and reliability of specialized Kubernetes workloads with non-standard load-balancing, networking, and traffic requirements.
  • Continue supporting the application after migration, including production readiness, incident response, performance improvements, and operational improvements.
  • Resolve complex issues across applications, Kubernetes, Linux, networking, containers, and infrastructure.
  • Improve the scalability, reliability, security, performance, and operability of Kubernetes-hosted services.
  • Partner with Node Connectivity, firmware, cloud infrastructure, security, SRE, and product teams to prioritize support and coordinate cross-system changes.
  • Contribute to broader Kubernetes SRE and platform reliability initiatives as priorities evolve.
  • Design, implement, and maintain production-quality Go software for distributed, concurrent, and networked systems.
  • Drive operational readiness through SLIs/SLOs, comprehensive testing, on-call support, root-cause analysis, and long-term corrective actions.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Paid holidays
  • Floating holiday for non-exempt employees
  • Paid birthday day off
  • Paid year-end holiday shutdown
  • Paid personal wellness days
  • Paid vacation or flexible vacation time off, depending on employee classification
  • Paid sick time
  • Additional paid time away may be requested for critical or emergency family issues
  • Optional paid volunteer days
  • Annual bonuses for eligible non-sales roles
  • Potential Cisco restricted stock unit grants, subject to eligibility and vesting terms
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