Technical Lead Analyst - Billing & Pricing Platforms

Scotiabank • Toronto, ON

19d • Onsite

About The Position

Scotiabank continues to be an industry leader for Payment’s technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community. The Role Contributes to the overall success of the Global Payments Technology in Canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are following governing regulations, internal policies and procedures.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 8+ years of experience in software engineering, with proven experience leading teams and owning delivery.
• Strong experience delivering solutions in microservices architecture, REST APIs, and event-driven systems (Kafka or similar).
• Hands-on technical expertise (e.g., Java/Spring Boot, databases) with the ability to guide and review engineering work.
• Experience managing engineering backlogs and roadmaps, balancing business priorities with technical health.
• Strong understanding of system design, integrations, and distributed systems.
• Proven ability to drive end-to-end delivery, not just requirement definition or documentation.
• Experience improving team efficiency, delivery predictability, and process maturity.
• Strong knowledge of Agile/Scrum practices with a focus on outcome-driven execution rather than ceremonies.
• Experience working with Product Owners and stakeholders to align on priorities while challenging and refining requirements.
• Strong stakeholder management skills across business, operations, and engineering teams.
• Experience supporting production systems, including incident management, root cause analysis, and operational excellence.
• Ability to identify and resolve gaps in processes, workflows, and system interactions.
• Familiarity with tools such as Jira and Confluence for backlog and documentation management.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced, evolving environment.

Nice To Haves

• Exposure to banking/financial systems, billing, or pricing platforms is an asset.
• Experience with CI/CD, DevOps practices, and automation is a strong plus.

Responsibilities

• Own end-to-end delivery for platform support team, ensuring solutions are scalable, reliable, and aligned to business outcomes.
• Lead a cross-functional team (engineering + QA), driving execution, accountability, and high-quality delivery.
• Partner with Product Owners and stakeholders to translate business objectives into technical solutions and deliverables.
• Own and manage the team backlog, ensuring proper prioritization across features, defects, technical debt, and operational improvements.
• Drive and maintain the team’s roadmap, ensuring alignment with business priorities and platform strategy.
• Collaborate with architects to define system design, API contracts, and service interactions aligned to enterprise standards.
• Provide hands-on technical leadership through design reviews, troubleshooting, and guidance on complex implementations.
• Drive sprint planning, backlog refinement, and delivery commitments with a focus on predictability and outcomes.
• Identify and close gaps in existing processes, workflows, and delivery models to improve efficiency and reduce friction.
• Own production stability, including incident management, root cause analysis, and permanent fixes.
• Work closely with QA to ensure quality is embedded early through test strategy and automation.
• Proactively identify risks, dependencies, and bottlenecks, and drive mitigation plans.
• Provide clear and concise communication to stakeholders on delivery status, risks, and trade-offs.
• Contribute to a culture of ownership, continuous improvement, and delivery excellence across the team.

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior