Technical Inside Sales Representative
About The Position
Wainbee is 100% employee-owned! This is reflected in the values we place on our employees and the way we support them. Here's what you can expect when you join our team: 1. Growth opportunities in the industrial sector: Wainbee offers a dynamic environment with many opportunities for growth. 2. Competitive compensation and benefits: We value our employees and recognize their contributions. As an Inside Sales Technical Representative at Wainbee, you can expect an annual bonus, employer-paid benefits and a pension plan that includes an employer contribution. 3. Training and support: We offer ongoing training and support to help you thrive in your position.
Requirements
- High school diploma with 1–2 years of relevant experience, or a certification in a technical/mechanical field, or an equivalent combination of education and experience
- Proficiency in Microsoft Office 365 (Outlook, Excel, Word)
- 3+ years of inside technical sales experience
- Mechanical aptitude (assessed through a standard test)
- Bilingual (French and English, both spoken and written – required due to the nature of the role)
- Strong organizational skills and attention to detail
- Excellent time management skills
- Strong interpersonal and leadership skills
- Excellent communication and teamwork abilities
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Ability to handle stress
Responsibilities
- Promptly respond to incoming phone calls and customer inquiries received by phone, email, or in person
- Process quotations and orders quickly and efficiently
- Follow up on all submitted quotes within 24 hours
- Provide technical assistance to support product selection (excluding engineered systems and projects)
- Properly manage and process return requests
- Promote the use of in-stock items to customers
- Cross-reference competitor part numbers with appropriate Wainbee products
- Work closely with outside sales representatives to support marketing programs and company objectives
Benefits
- annual bonus
- employer-paid benefits
- pension plan that includes an employer contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
