Technical Infrastructure Program Manager - Deployment Optimization, Tech Deploy North America
About The Position
The Technical Infrastructure Program Manager serves as the New Product Introduction (NPI) Tech Lead, driving the physical deployment scalability of robotics solutions across Amazon's fulfillment network from Alpha through Beta Exit. This role combines deep technical deployment expertise with strategic program management to ensure products are optimized for large-scale physical deployability before entering general availability. As part of Fulfillment Technology & Robotics Deployment organization, you will own the critical transition from deployment process development to scalable deployment, establishing the foundation for successful rollouts. The position requires expertise in deployment strategy development, process optimization, and cross-functional collaboration to transform emerging technologies into deployment-ready solutions. You will serve as the primary deployment systems engineering expert for assigned products, working closely with Product Engineering teams and Field Execution teams implement Design for Deployment improvements and establish comprehensive deployment frameworks.
Requirements
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
Nice To Haves
- Master's degree in Business or a STEM related field, such as Computer Science, Computer Engineering, Information Technology or related fields
- Experience using lean process improvement, six sigma methodologies, or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, or logistics
- Experience in robotics design, automation systems development, control systems design, or related product development
- Experience in successful technology product work from ideation through launch
- Experience coordinating complex products with stringent technical requirements, development cycles and schedules
- Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards
Responsibilities
- Drive deployment excellence through comprehensive design analysis and optimization.
- Examine technical drawings to identify deployment challenges.
- Conduct deployment tradeoff analysis.
- Manage the identification, prioritization, and implementation of design and process changes that enhance robotic deployment efficiency.
- Develop deployment strategies aligned with organizational tenets.
- Create and track priority zero metrics that establish measurable benchmarks for installation excellence.
- Lead specialized work streams including process optimization and risk management to achieve deployment acceleration.
- Conduct deployability assessments with time studies for cycle time optimization and crew size determination.
- Own the generation and implementation tracking of Design for Deployment requirements.
- Collaborate with hardware development teams to quantify design change impacts through field validation.
- Represent Tech Deploy in change management forums, providing expert guidance and quantitative impact analysis.
- Partner with teams for work instruction development.
- Serve as the primary contact for deployment scalability questions.
- Highlight and report on deployment risks to leadership.
- Define and create deployment deliverables.
- Maintain comprehensive documentation throughout Alpha and Beta phases.
- Validate process stability for scaling.
- Integrate technology-specific processes into standardized frameworks and playbooks.
- Provide input for specialty tooling requirements and infrastructure modifications needed for successful product deployments.
Benefits
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
- sign-on payments
- restricted stock units (RSUs)
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
