Manager, Technical Deployment

Equinix•Dallas, TX

1d•Onsite

About The Position

This role is a highly technical people manager responsible for leading Technical Deployment teams that deliver complex, large-scale data center customer implementations. The position combines people leadership, technical project management, and operational execution, with accountability for delivery outcomes, standards, and continuous improvement. The role holds primary accountability for the North Americian Western region and actively partners with North American East and LATAM regional leaders to ensure consistent and scalable deployment practices.

Requirements

Typically 10+ years of experience in technical or infrastructure environments
Strong technical people leadership experience
Data center, real estate, or IT infrastructure project management background
Field experience such as construction or site delivery
Real estate space planning and build readiness experience
Strong communication, people leadership, and financial literacy
Bachelor’s degree or equivalent experience

Responsibilities

Leads a highly technical organization through subordinate managers, supervisors, and professionals
Acts as a very technical people manager, capable of asking the right questions and guiding complex execution
Sets goals to motivate and develop team members
Determines resources to meet schedules and delivery goals
Ensures operational and deployment standards are defined and followed
Recommends policy and procedural improvements across disciplines
Manages and advises teams on gathering and validating customer order requirements
Recommends solutions for non-standard and complex orders
Ensures consistency across metros
Oversees development of customer project implementation plans
Ensures realistic task plans, schedules, and commit dates
Leads continuous improvement and risk mitigation
Manages successful on-time, high-quality deployment delivery
Owns Commit Compliance and delivery KPIs
Drives performance analysis and corrective improvements
Leads resolution of customer and cross-functional issues
Acts as a strong communicator and escalation owner
Partners with Operations, Finance, Commercial, and Regional teams
Leads cross-functional process design and improvement initiatives
Improves fulfillment, provisioning lead time, and delivery efficiency
Oversees data center operations systems impacts and improvements
Leads data issue investigation and resolution
Applies financial and business planning knowledge to operations decisions
Manages vendor engagement related to deployments, construction, and EIS
Partners with data center operations support to ensure performance standards