Systems Deployment Technical Program Manager

Wing

6d•Remote

About The Position

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. Wing is looking for a Systems Deployment Technical Program Manager to join our Technical Program Management team. This role is based remotely in the United States. As part of Wing’s Technical Program Management function, you’ll embed yourself in the work of the engineering and operations teams to drive cross-functional delivery of strategic and high value programs spanning the entire spectrum of Wing’s software and hardware. The ideal candidate will be an excellent program leader with experience managing complex programs across organizational boundaries to deploy and deliver new technical capabilities, maintaining program plans and timelines, and identifying risks, gaps, and problems while proactively mitigating and resolving them.

Requirements

Bachelor's degree in Engineering, or equivalent practical experience
3+ years of experience in technical program management
Technical aptitude and strong analytical skills
Excellent written, verbal, and presentation skills in technical and non-technical environments
Organizational, coordination, and multi-tasking experience
Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
Experience deploying complex products, procedures, and services
Comfort with ambiguity, and the ability to exercise good judgment in a rapidly changing and sometimes stressful environment
Experience with Technical Change Management and/or Configuration Management

Responsibilities

Manage the deployment of complex, cross-functional technical programs.
Guide alignment on timelines, goals, and deliverables of related projects and teams
Produce and organize required artifacts, i.e. Project Briefs, Project Plans, Risk Registers
Identify risks and escalate with mitigation recommendations to leadership and stakeholders
Apply technical judgment and understanding to build consensus or alignment
Facilitate cross-functional communications to align stakeholders on various project aspects
Analyze processes, identifying opportunities for improvement and gaps and collaborating cross-functionally and globally to improve processes and tools
Ensure compliance with required internal and external approval processes
Monitor performance of operations to coalesce maintenance and operational learnings into the engineering roadmap