Technical Information Specialist

Caterpillar•San Diego, CA

1d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Write/Create sales order specific Operation and Maintenance Instruction Manuals. Manuals will include Systems Operator Guide Volume , and a Maintenance Instructions Volume , for both New Production and Retrofit customers. These volumes will be produced using established database material and by creating new materials synthesized from multiple information sources. Will also be responsible for the development, and maintenance of database that supports these volumes, and will make sure database materials comply with all applicable standards.

Requirements

Experience with SGML, Arbortext, or similar publishing software.
Experience with database management software.
Experience with the documentation publishing industry.
Ability to interface with Engineers, and shop floor personnel.
Ability to read schematics, electrical drawings and bills of material.
Ability to synthesize from multiple information sources, clear, concise instructions and explanations using Simplified Technical English.
Knowledge of Industrial Turbine Machinery, including control, electrical and hydro-mechanical systems.
Self-starter with the ability to work with minimal supervision.
PC Windows skills.

Nice To Haves

Familiarity with Azure DevOps (AzDO), PRO-E, Adobe Acrobat, Windchill and the Microsoft suite of office software.
A Communications degree is preferred.

Responsibilities

Write/Create sales order specific Operation and Maintenance Instruction Manuals.
Develop and maintain a database that supports these volumes.
Ensure database materials comply with all applicable standards.
Interface with Engineers, and shop floor personnel.
Synthesize clear, concise instructions and explanations using Simplified Technical English from multiple information sources.