Technical Information Specialist

Solar TurbinesSan Diego, CA
Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Technical Information Specialist at Solar Turbines Incorporated, a wholly owned subsidiary of Caterpillar Inc., will be responsible for writing and creating sales order specific Operation and Maintenance Instruction Manuals. These manuals will include a Systems Operator Guide Volume and a Maintenance Instructions Volume, catering to both New Production and Retrofit customers. The creation of these volumes will involve utilizing established database material and synthesizing new content from various information sources. Additionally, the specialist will be tasked with the development and ongoing maintenance of the database that supports these instructional volumes, ensuring all materials adhere to applicable standards. Solar Turbines, headquartered in San Diego, California, manufactures a widely used family of mid-sized industrial gas turbines (1 to 39 megawatts), with over 16,000 units operating globally for more than 3 billion hours. The company is a leading provider of energy solutions, offering gas turbine-powered compressor sets, mechanical drive packages, and generator sets for applications such as natural gas and crude oil production, processing, and pipeline transmission, as well as electricity and thermal energy generation for various industrial processes. Solar's culture values individual contributions, encourages workplace diversity, and prioritizes safety, supported by a dedicated workforce of over 9,000 employees.

Requirements

  • Experience with SGML, Arbortext, or similar publishing software.
  • Experience with database management software.
  • Experience with the documentation publishing industry.
  • Ability to interface with Engineers and shop floor personnel.
  • Ability to read schematics, electrical drawings and bills of material.
  • Ability to synthesize from multiple information sources, clear, concise instructions and explanations using Simplified Technical English.
  • Knowledge of Industrial Turbine Machinery, including control, electrical and hydro-mechanical systems.
  • The successful candidate will be a self-starter with the ability to work with minimal supervision.
  • PC Windows skills.

Nice To Haves

  • Familiarity with programs such as Azure DevOps (AzDO), PRO-E, Adobe Acrobat, Windchill and the Microsoft suite of office software.
  • A Communications degree is preferred.

Responsibilities

  • Write/Create sales order specific Operation and Maintenance Instruction Manuals.
  • Produce Systems Operator Guide Volume and a Maintenance Instructions Volume for both New Production and Retrofit customers using established database material and by creating new materials synthesized from multiple information sources.
  • Develop and maintain the database that supports these volumes.
  • Make sure database materials comply with all applicable standards.

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
  • These benefits also apply to part-time employees
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