Technical Implementation Engineer
About The Position
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.” Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and Linkedin! The Technical Implementation Engineer is responsible for assisting in the configuration and integration of third party software applications within Alkami Digital Banking Solutions. As an instrumental component of our Money Movement team, the candidate will work closely with senior engineers and clients to ensure smooth implementation while troubleshooting reported issues. Develop strong working relationships with cross functional teams to help deliver Alkami product offerings.
Requirements
- 2+ years of software development or scripting experience (i.e., Python, PowerShell, C#, or Java); must demonstrate strong "programmer logic" including experience with data parsing, loops, and the ability to flowchart complex processes.
- 2+ years of relational database experience (i.e., Postgres, MSSQL, MySQL); proficiency in writing raw SQL is required, specifically the ability to manually construct and explain complex JOIN statements without relying on GUI tools.
- Strong sense of urgency and ownership to troubleshoot and drive unique technical challenges to completion.
- Candidates are expected to have some work experience and foundational banking knowledge (e.g., GL codes, systems of record).
- Good written and verbal communication skills.
Nice To Haves
- Desire to continually learn and keep up-to-date with technologies
- Comfortable suggesting and executing on ways to enhance efficiency and productivity
- Experience working with financial or healthcare software products
- Experience or working knowledge of application and/or environment problem solving
Responsibilities
- Hands on implementation and configuration of Alkami Banking Products; specifically on money movement (e.g., bill pay and card management).
- Assist with client testing initiatives.
- Manage specific client configurations.
- Raise bugs or enhancement requests that are identified during implementation.
- Assist the Client Services teams with more complex or escalated issues.
- Collaborate with internal teams to provide technical background on configuration and requirements.
- Participate in client and vendor meetings to understand business requirements.
- Train end-users and ensure smooth transition to Alkami Banking Products.
Benefits
- remote-first environment
- unlimited paid time off
- 401(k) with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
