Technical Implementation Consultant

Frontline Performance Group•Winter Park, FL

5d•$80,000 - $90,000

About The Position

At Frontline Performance Group (FPG), we help hospitality and automotive brands improve performance where it matters most, at the front line. With more than 30 years of experience, our team combines industry expertise with proprietary technology to drive measurable revenue and service outcomes. Our platform, IN-Gauge, is used by over 60,000 users across 100+ countries. Behind every successful implementation is a strong technical foundation, clean data, reliable integrations, and a team that knows how to make complex systems work seamlessly together. We are collaborative, hands-on, and focused on continuous improvement. We are looking for a Technical Implementation Consultant who can take ownership of the technical side of client implementations, with a strong focus on data integration, system connectivity, and data reliability. This role is ideal for someone who enjoys working at the intersection of data, APIs, and customer-facing delivery. You will partner closely with client technical teams to ensure data flows correctly into IN-Gauge and supports real-time insights from day one. You are a technically strong implementation professional who understands how data moves between systems. You’re comfortable working with APIs, troubleshooting issues, and collaborating directly with both technical and non-technical stakeholders. You may come from a background such as: Technical Implementation Consultant or Integration Specialist Data Engineer or ETL Developer Solutions Engineer or Professional Services Engineer Any similar role involving system integrations and data pipelines

Requirements

Experience with data pipelines and ETL/ELT processes
Working knowledge of APIs (REST, webhooks, authentication methods)
Familiarity with data warehouses or storage solutions (S3, Redshift, Snowflake, or similar)
Understanding of data modeling, normalization, and schema design
Experience with batch processing or event-driven systems
Strong communication skills across technical and non-technical audiences
Ability to manage multiple implementations at once
Structured, problem-solving mindset
Comfortable working independently in a remote environment

Nice To Haves

Experience implementing hospitality software (SaaS, POS, PMS, or similar)
Experience working with systems like Opera, Infor, Toast, MICROS, or Aloha
SQL skills for data validation and troubleshooting
Exposure to real-time streaming technologies (Kafka, Kinesis, or similar)
Familiarity with monitoring and alerting tools

Responsibilities

Data Integration & Pipeline Development
Design and configure data pipelines from systems such as PMS, POS, and other enterprise platforms
Execute data extraction using ETL/ELT methodologies
Work with data warehouses and storage solutions (S3, Redshift, Snowflake, etc.)
Normalize and map client data into standardized schemas
Support both batch and real-time data processing where needed
API & System Connectivity
Integrate client systems via REST APIs, webhooks, and file-based transfers
Configure authentication (OAuth, API keys, tokens)
Troubleshoot data discrepancies, pipeline issues, and connectivity challenges
Document integration workflows and technical configurations
Client-Facing Technical Delivery
Act as the primary technical contact during implementation
Lead technical discovery sessions to understand client systems and data environments
Collaborate with client IT teams to establish secure, reliable integrations
Provide guidance and training on data flows and troubleshooting
Quality Assurance & Handoff
Validate data accuracy, completeness, and performance
Monitor early-stage data quality and pipeline reliability
Document configurations, known issues, and operational considerations
Ensure a smooth transition to Customer Success and Support teams