Technical Engineer

Highmark HealthWashington, DC
Remote

About The Position

This job is an integral member of one of our teams responsible for supporting the design, development, and maintenance of our technical solutions, ensuring their efficient and reliable operation. This position will be responsible for the following application: Highview, Teleform, Kofax, IMI (Image Interchange), OCRPlus, CMOD, MAVRO, ImagePlus, and Scanning. Contributing to our technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical professionals, analysts, and engineers to build and optimize solutions, ensuring quality, integrity, and performance. The ideal candidate is adaptable, solution-oriented, and capable of collaborating across multiple teams to support a broad range of technical initiatives. The incumbent, and team, may be involved in every aspect as a part of the technical process from idea generation, analysis, design, build, and support using various technologies and design patterns.

Requirements

  • 3 years of experience in Highview, Teleform, Kofax, IMI (Image Interchange), OCRPlus, CMOD, MAVRO, ImagePlus, and Scanning
  • 3 years of experience in one or many of the following tasks: analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects.
  • 3 years of technical problem solving, solution implementation, team/project collaboration experience.
  • 3 years of basic computer science concepts and principles, common operating systems, development languages/scripting.
  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Nice To Haves

  • 5 years of experience in Highview, Teleform, Kofax, IMI (Image Interchange), OCRPlus, CMOD, MAVRO, ImagePlus, and Scanning.
  • Master's degree in Computer Science, Information Systems, Computer Engineering or related field.

Responsibilities

  • Analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production monitoring and support, meeting defined scope, target dates and budgets with minimal or no defects.
  • Collaborate with stakeholders across IT, product, analytics, and business teams to gather requirements and provide technical solutions that meet organizational needs.
  • Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to leadership on a regular basis.
  • Document technical processes and procedures, and participate in technical reviews and knowledge sharing sessions.
  • Collaborate on the design and implementation of with architecture to ensure solution alignment to enterprise goals and standards.
  • Perform technical analysis and provide insights to support decision-making across various departments.
  • Stay up-to-date with the latest relevant technologies and industry best practices.
  • Other duties as assigned or requested.

Benefits

  • Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
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