Technical Engineer V

Computer Task Group, Inc•Buffalo, NY

About The Position

CTG is seeking a Technical Engineer V for a client in Buffalo, New York, for a four-month assignment. The role provides technical leadership for complex infrastructure engineering and architecture initiatives, translating business requirements into scalable solutions aligned with organizational objectives. The engineer will oversee technical analysis, solution design, integration, testing, and implementation, and drive operational efficiency and continuous improvement across supported platforms. The position focuses on enterprise observability and AIOps, particularly solutions using Dynatrace and IBM SevOne. It also involves managing observability data and telemetry governance, establishing standards and architecture guidelines, coordinating with stakeholders and vendors, supporting project estimation and budget planning, and mentoring engineers. The role requires identifying and escalating technology and operational risks and ensuring compliance with internal controls and regulatory requirements.

Requirements

  • Minimum of 10 years of combined higher education and/or professional experience in systems design, engineering, management, or architecture.
  • Expert-level hands-on experience architecting, integrating, and scaling enterprise observability platforms, particularly Dynatrace and IBM SevOne.
  • Strong expertise in AIOps and advanced analytics, including Dynatrace Davis AI, causal analysis, anomaly detection, intelligent automation, and AI-driven root cause analysis.
  • Extensive knowledge of observability data management, including logs, metrics, events, alerts, telemetry governance, optimization, and cross-platform integration.
  • Thorough understanding of infrastructure architecture, systems design, development lifecycles, and IT Service Management.
  • Advanced technical, analytical, troubleshooting, and problem-solving skills, with the ability to translate complex business requirements into effective technical solutions.
  • Strong stakeholder communication, facilitation, and collaboration skills, including the ability to work independently with minimal supervision in a fast-paced environment.
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group.

Nice To Haves

  • Bachelor's degree in Computer Science, Computer Engineering, or a related field.
  • At least 10 years of professional experience in technical engineering, infrastructure design, data management, systems integration, or complex application development.
  • Relevant industry or vendor certifications in observability and infrastructure technologies.
  • Experience with enterprise server/client architectures, virtualization, project estimation, and budget planning.

Responsibilities

  • Serve as a subject matter expert for enterprise technologies and provide advanced technical leadership.
  • Lead the architecture, design, integration, and implementation of scalable enterprise observability solutions using Dynatrace and IBM SevOne.
  • Implement AIOps capabilities, including Dynatrace Davis AI, causal analysis, anomaly detection, intelligent automation, and AI-driven root cause analysis.
  • Manage observability data, including logs, metrics, events, and alerts, ensuring effective telemetry governance, alert optimization, and cost control.
  • Partner with business stakeholders, technology teams, and vendors to gather requirements and deliver complex technical solutions.
  • Establish technology standards, architecture guidelines, and industry best practices.
  • Support project estimation, budget planning, and vendor coordination.
  • Mentor engineers and review technical documentation and proposed changes.
  • Identify and escalate technology and operational risks while ensuring compliance with internal controls and regulatory requirements.
  • Maintain knowledge of emerging technologies, industry trends, and vendor products.
  • Translate business requirements into scalable solutions aligned with organizational objectives.
  • Oversee technical analysis, solution design, integration, testing, and implementation.
  • Drive operational efficiency and continuous improvement across supported platforms.
  • Provide technical guidance and mentorship to engineers, technicians, and integrators.
  • Review technical deliverables and coordinate vendor resources as needed.

Benefits

  • A competitive benefit package is offered.
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