Technical Documentation Specialist

Eaton Corporation • Burlington, ON

1d • CA$75,000 - CA$94,000 • Hybrid

About The Position

Eaton’s EatonCare Distribution and Control Solutions team is currently seeking a Technical Documentation Specialist. This is a hybrid role, based at the Burlington, ON headquarters facility. The Technical Documentation Specialist is responsible for supporting complex documentation on major and direct projects across Canada. In this role, you will maintain technical documentation databases and utilize various tools and applications to accurately create project documentation. The Technical Documentation Specialist will demonstrate a leadership role in all documentation related to the project, while communicating with plants, field sales, and assigned customer base regarding the status of project documentation including maintaining Supplier's Drawing and Document Register, meeting Vendor Drawings and Data requirements, and addressing any concerns to ensure on-time and accurate delivery of project documentation. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential and where you can help us reach ours.

Requirements

• Bachelor’s Degree in Electrical or Mechanical Engineering or Electrical / Mechanical Engineering Technologist Diploma or related discipline from an accredited institution
• Minimum 1 year experience working with complex and large projects in the electrical industry, either in project management, sales/quotations, or engineering
• Must be authorized to work in Canada without company sponsorship now or in the future
• Strong time management skills, with the ability to manage and prioritize a diverse workload in a fast-paced environment.
• Clear and effective communication skills.
• Strong interpersonal skills to navigate conflict and collaborate across teams.
• Detail-oriented and analytical mindset.
• Creative problem-solving skills.
• Strong technical proficiency, including advanced use of Microsoft applications.

Nice To Haves

• P. Eng or C.E.T designation
• Project Management Professional (PMP) Certification
• Bilingual in English / French

Responsibilities

• Carry out Vendor Drawings and Data requirements (VDDR) review upfront at order entry.
• Highlight any scope discrepancies to sales and PMT.
• Fulfill all project documentation requirements as per project milestones.
• Reviewing and understanding the VDDR, communicating with plant engineering and QA teams, drawing review and submittal, and providing any clarifications.
• Maintain Supplier's Drawing and Document Register as needed.
• Retrieve drawings and documents using system tools or procure from plant engineers; review for accuracy and submit to customer’s portal or email as needed.
• Responding to requests for documentation promptly.
• Supply Operation and Maintenance Manuals per stipulated timelines and meet/exceed department metrics.
• Manage multiple project orders and prioritize time and tasks effectively to serve Eaton’s customers.
• Maintain the scheduling and tracking of all assigned project order documentation.
• Support documentation on 50-100 active project orders, of varying complexity.
• Communicate directly with the assigned customer base regarding the status of documentation.
• Communicate effectively with project managers, technical solutions specialists, plants, field sales, and other internal customers to ensure accurate, on-time delivery of project commitments.
• Interact with Shared Service Center for outsourced services to meet team objectives.
• Participate in continuous improvement initiatives to improve team efficiency.
• Maintain company objectives throughout the order cycle while keeping logistical, technical, and financial harmony.
• Perform all job functions with adherence to Eaton’s Philosophy and Values as well as the Safety and Environmental standards.

Benefits

• Health and Welfare benefits
• Retirement benefits
• Programs that provide for paid and unpaid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level