Technical Deployment Lead

Hyperscience • Park City, UT

2d

About The Position

The Technical Deployment Lead drives long-term technical account success, deployment health, and post-go-live adoption across enterprise accounts. The role bridges commercial strategy, structured PMO leadership, and technical execution. It owns technical roadmaps and delivery milestones, coordinates teams across the organization, promotes customer adoption and value realization, supports account expansion, leads governance with customer stakeholders, and scales delivery operations through reusable processes and patterns.

Requirements

• 5–8+ years in customer-facing technical roles such as Technical Deployment Lead, Technical Program Manager, Technical Account Manager, or Solutions Architect, managing complex enterprise SaaS or AI implementations.
• Technical fluency in Python, REST APIs, JSON, cloud environments (AWS, Azure, or GCP), and enterprise system integrations, including the ability to troubleshoot complex workflows.
• Demonstrated experience leading cross-functional teams, managing risk and resource trade-offs, and driving internal alignment across Product, Engineering, and Sales.
• Experience designing governance frameworks, including QBRs, steering committees, and KPIs, and mapping legacy customer workflows to enterprise software solutions.
• Bachelor’s degree in Computer Science, Software Engineering, or Information Systems, or equivalent practical technical program management experience.

Nice To Haves

• Exposure to IDP, RPA, OCR, machine learning workflows, or enterprise automation platforms such as Appian or Power Automate.
• Experience partnering with Account Executives to scope technical expansion opportunities and build scalable pre-sales architectures.
• Active PMP, PMI-ACP, or Agile/Scrum certification.

Responsibilities

• Own technical roadmaps, milestones, and acceptance criteria to ensure enterprise deployments launch on schedule and achieve customer business outcomes.
• Coordinate Product, Core Engineering, Delivery, and Support teams to eliminate technical blockers and manage resource sequencing across complex account lifecycles.
• Map legacy workflows to platform capabilities and track deployment KPIs to promote sustained usage, operational efficiency, and demonstrable customer ROI.
• Partner with Account Executives as the primary technical owner to scope new enterprise use cases, volume growth, and technical proposals that support commercial expansion.
• Establish deployment scorecards, lead executive steering committees, and conduct technical business reviews with customer IT and business leadership.
• Create reusable deployment playbooks, PMO templates, and integration patterns.
• Translate customer friction points into prioritized product and engineering requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level