Cybersecurity, AVP - Technical Delivery Manager

State Street•Quincy, MA
•$90,000 - $157,500•Hybrid

About The Position

The Technical Delivery Manager partners with Cyber Security Operations teams and is part of the Cyber Platforms and Engineering team within the Global Cyber Security organization. The role supports the transformation of Security Operations into a product-led, customer-visible service model, delivering applications, platforms, and Data & AI workstreams for end users and stakeholders. The position leads end-to-end planning and delivery across technical workstreams, coordinates Data & AI delivery, and ensures that technical decisions, assumptions, dependencies, risks, milestones, and progress are visible and managed. It also supports service management, sprint and release planning, controlled change, adoption, documentation, and transition to live services. The role serves as the day-to-day delivery interface among stakeholders, technical teams, engineers, and third-party vendors.

Requirements

  • At least 5 years of experience working cross-functionally in a complex security operations environment.
  • At least 5 years in Technical Delivery, Project Management, Scrum, or Service Delivery roles.
  • Knowledge of security frameworks and methodologies, such as NIST.
  • Expertise in Confluence, Jira, and the MS Office Suite.
  • Ability to engage stakeholders, manage cross-functional delivery, and align security outcomes with business risk and priorities.
  • Ability to translate complex technical risks and progress metrics into clear updates for executive or non-technical leadership.
  • Background in software development life cycle (SDLC), cloud architecture, risk reduction, and remediation.
  • Familiarity with SIEM, EDR, and Data Engineering principles and practices.

Nice To Haves

  • Cyber-related qualification.
  • At least 3 years of Cyber Security domain experience.
  • Security certifications such as CISM or CISSP.
  • Relevant project delivery certification, such as PMP, PRINCE2, Scrum Master, Agile, or SAFe.

Responsibilities

  • Lead end-to-end planning and delivery across technical workstreams, managing cross-functional project milestones.
  • Coordinate Data & AI workstreams, including planning, dependencies, risks, reporting, and stakeholder updates.
  • Track technical decisions, assumptions, and dependencies so they are visible, owned, and progressed.
  • Manage SLAs, KPIs, service reviews, audits, and continuous improvement initiatives.
  • Act as the day-to-day delivery interface between end users and stakeholders, technical leads, engineers, and third-party vendors.
  • Support sprint, release, and transition planning across development, testing, infrastructure, data, and support teams.
  • Support controlled change, adoption, documentation, handover, and transition to a live service.

Benefits

  • Retirement savings plan (401K) with company match.
  • Insurance coverage including basic life, medical, dental, vision, and long-term disability, with other optional coverages.
  • Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
  • Access to an Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities.
  • Flexible work-life support.
  • Paid volunteer days.
  • Employee networks.
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