Technical Delivery Manager
About The Position
Axos is looking for an AVP of Technical Delivery, responsible for delivery strategy, governance, and outcomes across multiple projects and those executing those deliverables. This role translates enterprise objectives into executable plans and timelines, ensuring predictable delivery, team management, operations and process management, and stakeholder trust. The AVP will lead and manage Technical Delivery Managers and Scrum Masters. This role manages software application delivery within a project, and may oversee software delivery within projects, including estimations, capacity management, and clearing impediments for developers and QA. It involves supervising scrum masters, tracking performance, managing the SDLC, and ensuring data integrity. Additionally, it includes overseeing small development projects and optimizing cycle times. This role will report onsite to any of our Axos office locations nationwide.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration or a related field.
- 5+ years’ experience in managing people.
- Demonstrated leadership in technical delivery/program execution across multiple concurrent initiatives, consistently delivering on time, within scope/budget, and to quality standards.
- Strong command of SDLC, delivery frameworks, and agile/hybrid operating models (Scrum/Kanban); able to standardize and scale practices across teams.
- Excellent stakeholder management and executive communication—able to translate complex technical issues into clear, business-focused narratives and decisions.
- Strong risk/issue management, conflict resolution, and escalation judgment; disciplined about identifying pitfalls and driving mitigation plans.
- Data-driven delivery management experience—comfortable defining, operationalizing, and improving KPIs/scorecards (including DORA-style throughput and stability metrics).
Responsibilities
- Own end-to-end delivery strategy, governance, and outcomes across a portfolio of concurrent technology initiatives, ensuring predictable execution and stakeholder trust.
- Translate enterprise objectives into executable delivery roadmaps, timelines, resourcing/capacity assumptions, and milestones across multiple workstreams.
- Lead portfolio intake and prioritization; assess initiative complexity, assign/align work to Technical Delivery Managers/Scrum Masters, and remove delivery friction early.
- Institutionalize standardized SDLC and delivery frameworks at scale; enforce quality gates, operating cadence, and “single source of truth” delivery hygiene.
- Drive delivery predictability programs using measurable performance signals (e.g., throughput/lead time, deployment frequency, change failure rate, recovery time) to improve speed and stability.
- Establish and operate executive-ready reporting (scorecards, dashboards, narratives) on project health, risks, dependencies, blockers, and trade-offs; escalate decisively when needed.
- Lead and develop a high-performing delivery leadership bench—coaching, mentoring, accountability, and succession planning for TDMs.
- Provide cross-functional leadership to align Product, Engineering, QA, Infrastructure, and Project/Program stakeholders on commitments, scope, sequencing, and delivery outcomes.
- Proactively identify delivery risks and roadblocks, investigate “stuck” work, implement mitigations/corrective actions, and maintain momentum through ambiguity.
- Ensure operational readiness and adoption for new products/processes through structured change management (training, communications, readiness planning).
- Maintain formal process documentation and continuous improvement practices (e.g., iGrafx-backed process maps/procedures) to scale consistency and auditability.
- Leverage modern delivery tooling and analytics to improve transparency and execution (dashboards, velocity/progress tracking, and data-driven decisioning).
Benefits
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
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What This Job Offers
Job Type
Full-time
Career Level
Manager
