Technical Delivery Lead EES

CareSource•Dayton, OH

2d•$94,100 - $164,800

About The Position

The Technical Delivery Lead, EES owns technical delivery and technical management for Release & Environment Management (RM/EM). The role provides technical leadership, governance, and continuous improvement for enterprise release management, deployment processes, and environment management services to support reliable and compliant software delivery across the organization. The position leads release governance, deployment readiness, and environment management practices; promotes deployment automation, CI/CD standards, and engineering best practices; and proactively identifies and mitigates release, deployment, and environment risks. It defines and monitors operational metrics, dashboards, and reporting for release performance, environment health, and service effectiveness, while ensuring standards meet organizational, security, and regulatory requirements. The role also provides broader technical leadership, including overseeing complex software systems and the full development lifecycle, setting and enforcing development standards, reviewing code and work products, managing technical risks, coordinating priorities and deliverables, and communicating progress to stakeholders. It is expected to identify and deliver AI-enabled capabilities and build team capability to use AI tools and practices effectively. The position works with IT leadership, business areas, product managers, and department management to improve solutions, optimize services, and support business outcomes.

Requirements

Bachelor's degree in Business, Computer Science, or a related field; equivalent years of relevant work experience may be accepted in lieu of the required education.
Five years of systems management and analysis experience.
Experience with Agile methodologies.
Expert-level skills in technical architecture, project management, and team collaboration.
Strong analytical, evaluative, and problem-solving abilities.
Strong knowledge of Release Management, Environment Management, DevOps practices, deployment automation, operational governance, and continuous improvement methodologies.
Critical listening and thinking skills.
Strong learning competency and ability to teach others.
Project planning and management abilities.
Technical teaching, programming, analysis, and specification skills.
Knowledge of network protocols and security standards may be required.
Knowledge of application development tools and methodologies, such as Agile, and architecture skills.
Strong knowledge of application development or infrastructure standards and best practices.
Excellent written and oral communication skills.
Effective organization and prioritization skills.

Nice To Haves

Three years of experience in Technology/Architecture leadership.
Project planning and project management experience.
Experience in a Product Management environment and with cloud technologies.
Knowledge of healthcare and managed care philosophy.
Cloud certification.

Responsibilities

Prioritize team activities based on IT leadership priorities and team bandwidth.
Represent IT in project and business meetings and engagements.
Improve solution functionality and efficiency while adding business value.
Collaborate with business areas to optimize the use of systems and applications.
Work with the department manager to evaluate deployed services and develop and manage plans to optimize delivery and support mechanisms.
Apply creative problem-solving and identify opportunities for improvement.
Provide technical subject matter expertise, guidance, training, and direction.
Direct, lead, and review work products and daily tasks for quality.
Design, architect, and oversee complex software systems for scalability, reliability, and maintainability.
Drive the full development lifecycle, from requirements gathering and design through implementation, testing, and deployment.
Establish and enforce coding standards, best practices, and development methodologies.
Conduct code reviews to assess quality, performance, and adherence to architectural principles.
Identify technical risks and develop mitigation strategies.
Collaborate with product managers to prioritize and schedule deliverables according to business objectives and resource availability.
Provide stakeholders with timely progress updates, including achievements, challenges, and proposed solutions.
Monitor industry trends, technologies, and frameworks and evaluate their potential application.
Identify, prioritize, and deliver AI-enabled capabilities to improve productivity, quality, customer experience, speed to market, risk management, or cost efficiency.
Ensure teams are equipped and trained to use AI tools and practices to improve effectiveness and delivery.
Lead release governance, deployment readiness, and environment management practices.
Drive adoption of deployment automation, CI/CD standards, and engineering best practices.
Proactively plan for and coordinate mitigation of release, deployment, and environment risks.
Define and monitor operational metrics, dashboards, and reporting for release performance, environment health, and service effectiveness.
Establish and enforce release, environment, and deployment standards in accordance with organizational, security, and regulatory requirements.
Perform other job-related duties as requested.