Technical Delivery Engineer Lead

Artisight•Indianapolis, IN

4h•Onsite

About The Position

Artisight transforms hospital operations with its Smart Hospital Platform, helping health systems reduce costs, improve efficiency, and enhance patient care. Guided by deep clinical expertise and powered by NVIDIA GPUs, Artisight’s voice-activated sensors and computer vision technology enable real-time observation, virtual nursing, and automated documentation directly in the EHR. The platform integrates seamlessly with existing workflows to reduce staff burden, accelerate patient throughput, and improve safety. More than 400 hospitals across 30 health systems trust Artisight to deliver measurable results, including cutting patient falls by over 50%, reducing nurse turnover, and saving millions annually. The Technical Delivery Engineer Lead (Contractor) leads on-site execution of Artisight technology deployments in hospitals and other healthcare settings while staying hands-on with installation, testing, and validation. Reporting to the Sr. Technical Delivery Lead, you'll direct a team of 3 to 5 contractors, keeping work aligned to the approved technical approach and deployment standards while minimizing disruption to patient care. This is fully on-site in Indianapolis, IN and surrounding areas

Requirements

Associate degree in IT, Computer Science, Engineering, or a related field, or equivalent hands-on experience
5+ years in technical deployments, field services, desktop support, or hardware implementation
Demonstrated experience leading a team of 3 to 5 people and directing others on technical execution
Experience installing and troubleshooting endpoint devices, cameras, peripherals, and network-connected technology
Comfort following and enforcing deployment procedures, work instructions, and installation standards
Strong leadership, organization, and communication skills, with the ability to hold a team accountable to standards and deadlines
Proficiency with Microsoft Office, Excel-based tracking tools, and collaboration platforms
CompTIA A+ and Network+, or equivalent (required)

Nice To Haves

healthcare or hospital deployment experience
audio/video or telehealth systems
ServiceNow or asset management tools
advanced certifications beyond A+/Network+
lead or crew-chief experience on large-scale refresh projects

Responsibilities

Lead a team of 3 to 5 contractors: assign daily tasks and locations, provide technical direction, and monitor progress, quality, and pace
Run daily stand-ups and report progress, issues, and completed work to the Sr. Technical Delivery Lead
Serve as the team's first point of escalation for technical issues, site readiness concerns, and blockers before elevating
Confirm the team has completed required training, credentialing, and site access requirements before deployment, and hold them accountable to safety and quality standards
Perform and oversee receiving, inventory, inspection, and staging of equipment, flagging anything damaged, missing, or incorrect
Install All-In-One (AIO) devices, cameras, and accessories, including power, network, display, and peripheral cabling with clean cable management, and review team installs for accuracy
Perform and oversee rip-and-replace work and decommissioning of legacy equipment
Test and validate installs: device connectivity, camera and PTZ function, two-way audio, room views, and supported workflows
Review team documentation, trackers, install photos, and QA checklists for completeness, and record serial numbers, asset tags, and locations
Act as on-site technical point of contact for clinical, facilities, and IT staff when the Sr. Technical Delivery Lead is unavailable, while following and enforcing all safety, privacy, and infection prevention requirements