Technical Data Analyst
About The Position
Arkatechture is seeking a Technical Data Analyst to support the ongoing development and operation of our BI and analytics platform, Arkalytics. In this role, you will be a key contributor on the Product team, helping design and deliver scalable analytics solutions within the Arkalytics platform. The ideal candidate is a strong problem solver who can troubleshoot independently while collaborating effectively with cross-functional teams. This role offers the opportunity to grow into a subject matter expert within the Product organization. The position will occasionally involve direct interaction with clients and requires excellent communication and analytical skills, along with a high level of attention to detail.
Requirements
- Bachelor's Degree in a relevant field or 5+ years of experience in a similar role
- Expert in SQL and Python
- Experience with databases such as Snowflake, Databricks, SQLServer, Oracle etc
- Experience working with visualization tools such as Tableau or PowerBI
- Experience in data warehousing and BI projects
- Experience with AWS
- Strong critical and analytical thinking and problem solving skills
- Enthusiastic, learner and driven with a positive attitude
- A strong written and verbal communicator with experience interacting with internal teams and clients
- A desire to completely understand the product and become a subject matter expert
- Experience with Jira, Confluence, Bitbucket
- A strong understanding of software development life cycle and methodologies such as Scrum/Agile
- Proven success driving projects by asking questions, understanding business requirements and translating them into tangible development tasks
Nice To Haves
- Experience working on a Product team
- Experience working with financial institutions such as credit unions, banks
- Knowledge of GenAI technologies and proven track record of effective use of AI in boosting productivity
Responsibilities
- Own end-to-end accountability for assigned tickets, ensuring sprint goals and team deliverables are met on time and with high quality
- Develop, review, test, and maintain analytics and data solutions using SQL, Python, and BI tools such as Tableau and Power BI for the Arkalytics platform
- Troubleshoot incidents and problem tickets by quickly identifying root causes and implementing resolutions in accordance with established change management procedures
- Gather, analyze, and document business requirements, translating them into clear technical specifications and deliverables
- Actively participate in all Agile/Scrum ceremonies, including sprint planning, daily standups, backlog refinement, reviews, and retrospectives
- Maintain regular and effective communication with internal Arkatechture teams and occasionally with clients
- Collaborate with the Product team to identify, recommend, and implement process improvements that increase efficiency and delivery quality
- Proactively identify, communicate, and escalate risks, dependencies, and issues in a timely manner
- Create and maintain documentation for data models, workflows, processes, and technical solutions
- Facilitate requirements sessions, user training sessions, and other client-facing meetings as needed
- Provide clear status updates to team leads and stakeholders on progress, risks, and deliverables
Benefits
- A flexible remote work policy with optional access to our Portland, Maine office
- A 4-day workweek after 3 years of service
- Generous paid time off, including 11 holidays
- Medical, disability, life insurance, and optional dental/vision
- 401(k) retirement plan with company match
- Training & certification reimbursement
- Milestone recognition programs, annual PTO increases, and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
