Technical Consultant

CAI•Trenton, NJ

2d•$75 - $85•Hybrid

About The Position

We are looking for a Technical Consultant to focus on coordinating training and knowledge-sharing across IT units, ensuring that investments in vendors, tools, and SMEs translate into structured learning, reusable assets, and improved execution across teams. This position will be a full-time contract and hybrid in Trenton, NJ. Hybrid schedule is desired. 1-2 days per week in person is preferred.

Requirements

10+ years of overall IT experience
3–5+ years of experience in IT training, enablement, instructional design, or curriculum development
Experience working across multiple IT domains (e.g., AppDev, Cloud, IT Operations, Platforms)
Demonstrated proficiency with AI tools (e.g., ChatGPT, Claude, or similar) to accelerate content development, training material creation, and documentation
Demonstrated ability to build training content from scratch — not solely facilitate existing material
Ability to translate technical concepts into practical, user-friendly training content
Experience developing roadmaps, training plans, or reusable documentation
Strong coordination and stakeholder management skills across technical teams and leadership

Nice To Haves

12+ years of IT experience
Experience establishing or supporting an IT enablement or capability-building function from the ground up
Familiarity with Agile methodologies and ITIL framework
Exposure to AI/GenAI tools and use cases in IT environments
Experience with platforms such as AWS, MuleSoft, Salesforce, and ServiceNow
Experience with Learning Management Systems (LMS) — evaluation, implementation, or administration
Experience delivering executive-level presentations or training sessions
NJ public sector or large government enterprise experience strongly preferred

Responsibilities

Develop and maintain a 6-month IT enablement roadmap aligned to key initiatives
Partner with SMEs (AWS, Salesforce, MuleSoft, AI, etc.) to identify skill gaps and coordinate training
Translate technical knowledge into structured sessions, materials, and reusable assets (playbooks, guides, templates)
Design and develop training curriculum and instructional content — not just coordinate delivery
Coordinate and schedule training sessions across audiences (executive, supervisor, functional teams)
Work with supervisors to align training to real project needs and team gaps
Deliver 2–3 pilot sessions (e.g., AI/GenAI, Agile, ITIL) and refine approach based on feedback
Establish lightweight tracking for training participation, skill gaps, and adoption
Provide periodic updates on progress, engagement, and impact