Technical Consultant (Public Sector)

Appian Corporation•McLean, VA

21h•Onsite

About The Position

Appian is seeking a Technical Consultant to join its Customer Success team, focusing on the Public Sector. The company values Intensity and Excellence, aiming for high standards and quality in all endeavors, and is dedicated to accomplishing challenging goals collaboratively. The Customer Success team is committed to achieving excellent customer outcomes by delivering mission-critical business impact rapidly and partnering with clients to realize their innovative ideas. This role offers support and growth opportunities to enhance consulting skills while driving next-generation, AI-powered digital transformations. As a Technical Consultant, you will engage with customers post-sales to develop software solutions on the Appian platform, helping companies achieve digital transformation and competitive differentiation. Your primary responsibility involves working through the entire project life-cycle to define, design, develop, and implement custom software and AI solutions for commercial clients. This includes operating within an agile environment to understand client business processes and technical needs, launching new relational data models in production, and developing APIs for system integration. You will also brainstorm AI use cases and implement Appian’s AI tools, applying retrieval augmented generation (RAG), agentic workflows, prompt engineering, and the latest generative models to transform how organizations operate. Collaboration with client technical teams and business users is essential throughout the software development life cycle, with a focus on empowering clients to become self-sufficient in building process applications. This position is based at Appian HQ in McLean, VA. Appian emphasizes in-person collaboration as a key driver of its mission, expecting employees in this role to be in the office 4-5 days per week to foster this culture, promote shared ideas and teamwork, and maximize networking opportunities. The office environment also facilitates celebrations, effective collaboration, and strong team relationships.

Requirements

The ability to work with clients to define business processes and gather functional and technical system requirements.
Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems.
History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc).
Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework).
Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services.
US Citizenship (candidates being considered for a Public Sector roles must be a U.S. citizen).
1+ years of experience with hands-on software development or technical consulting.
B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
Willingness to travel; 10% or less annually to support customer engagement.

Nice To Haves

Familiarity with Amazon Web Services (AWS).
Familiarity with Artificial Intelligence (AI).
Familiarity with Analytics.
Familiarity with Machine Learning.
Familiarity with Google Cloud.
Familiarity with Application Integration.
Familiarity with Database.
Familiarity with Developer Tools.
Familiarity with Management & Governance.
Familiarity with Elastic Containers.

Responsibilities

Engage with customers post-sales to develop software solutions on the Appian platform.
Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients.
Work within an agile environment to understand client’s business processes and technical needs.
Launch new relational data models in production.
Develop APIs to integrate with multiple systems.
Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization.
Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle.
Drive adoption by empowering clients to become self-sufficient with building process applications on their own.