Consultant (Software Implementation, Public Sector)

Appian Corporation•McLean, VA

21h•Onsite

About The Position

Appian is seeking a Consultant to join its Customer Success team, focusing on engaging with customers post-sales to develop software solutions on the Appian platform. This role involves driving next-generation, AI-powered digital transformations by implementing custom software and AI solutions for commercial clients throughout the entire project life-cycle. Consultants will work in an agile environment to understand client business processes and technical needs, launch relational data models, and develop APIs for system integration. A key aspect of the role is brainstorming and implementing Appian’s AI tools, utilizing techniques like retrieval augmented generation (RAG), agentic workflows, and prompt engineering. Collaboration with client technical teams and business users is essential, as is empowering clients to become self-sufficient in building process applications. The position is based at Appian's HQ in McLean, VA, with an expectation for employees to be in the office 4-5 days per week to foster in-person collaboration and teamwork.

Requirements

Ability to work with clients to define business processes and gather functional and technical system requirements
Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
Basic understanding of object oriented programming
Experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
1+ years of experience with hands-on software development or technical consulting
B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
Willingness to travel; 10% or less annually to support customer engagement

Nice To Haves

Familiarity with Amazon Web Services (AWS)
Familiarity with Artificial Intelligence (AI)
Familiarity with Analytics
Familiarity with Machine Learning
Familiarity with Google Cloud
Familiarity with Application Integration
Familiarity with Database
Familiarity with Developer Tools
Familiarity with Management & Governance
Familiarity with Elastic Containers

Responsibilities

Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients
Work within an agile environment to understand client’s business processes and technical needs
Launch new relational data models in production
Develop APIs to integrate with multiple systems
Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization
Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
Drive adoption by empowering clients to become self-sufficient with building process applications on their own