Technical Consultant (Public Sector)

Appian Corporation • McLean, VA

3h • Onsite

About The Position

Appian is seeking a Technical Consultant to join its Customer Success team, focusing on the Public Sector. This role involves engaging with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. The consultant will work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions for commercial clients. This includes working in an agile environment to understand client business processes and technical needs, launching relational data models, and developing APIs for system integration. The role also involves brainstorming and implementing AI use cases using Appian’s AI tools, applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaboration with client technical teams and business users is essential, as is empowering clients to become self-sufficient in building process applications on the Appian platform. Appian provides process automation technology, automating complex processes for large enterprises and governments, with a platform known for reliability and scale.

Requirements

• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills.
• Passion for technology and continuous learning, and affinity for asking “why” and solving the right problems.
• History of success on cross-functional teams.
• Experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Basic understanding of object oriented programming.
• Experience working with relational databases and database design/data modeling.
• SQL skills (writing queries, joins, views, etc).
• US Citizenship (candidates being considered for Public Sector roles must be a U.S. citizen).
• 1+ years of experience with hands-on software development or technical consulting.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 10% or less annually to support customer engagement.

Nice To Haves

• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework).
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services.
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers.

Responsibilities

• Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients.
• Work within an agile environment to understand client’s business processes and technical needs.
• Launch new relational data models in production.
• Develop APIs to integrate with multiple systems.
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models.
• Collaborate with client’s technical teams and business users throughout the entire software and development life cycle.
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own.

Benefits

• Comprehensive benefits package designed to support health, wellbeing, and financial future.
• Health coverage.
• Employee Assistance Program (EAP) with free mental health support.
• Life and disability insurance.
• Employee Stock Purchase Program (ESPP).
• Retirement/pension plan.
• Wellness dollars.
• Tuition reimbursement.
• Family-forming benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees