Technical Consultant, Risk Control Consulting Center (Virtual)

Liberty Mutual Insurance,
$83,000 - $157,000Remote

About The Position

This role is with Risk Control Services virtual team, the Risk Control Consulting Center. Strong candidates will demonstrate high performing qualities including accountability for results, collaboration, adaptability, continuous improvement, embracing feedback, a client-focused mindset, and contributing positively to an inclusive work environment. Our Technical Consultants provide expert consultative services to clients virtually located in the United States and internationally. They conduct virtual evaluations, evaluate data, and create/implement service plans to control clients' source of risk, loss and/or costs. They also provide expert technical support to other Risk Control employees by advising them about resources, legislation, regulations, technology, industry trends, and effective methods to reduce risk, improve customer satisfaction, and demonstrate the value of doing business with Liberty Mutual. Additionally, they provide coaching, mentoring, and training to enhance the development of less experienced consultants. They collaborate with management in developing policies, procedures, service tools, technical resources, techniques, and new products to support and enhance the delivery of Risk Control consulting services. They participate in actively acquiring and retaining profitable business and enhance Liberty Mutual's leadership position in the safety field and increase brand awareness by developing a network of contacts.

Requirements

  • Bachelor’s degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field.
  • Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
  • Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
  • Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.

Nice To Haves

  • Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.

Responsibilities

  • Provide an array of expert consultative services to clients virtually located in the United States and internationally.
  • Conduct virtual evaluations, evaluates data, and creates/implements service plans to control clients' source of risk, loss and/or costs.
  • Provide expert technical support to other Risk Control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends and effective methods to reduce risk, improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual.
  • Provide coaching, mentoring and training to enhance development of less experienced consultants.
  • Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of Risk Control consulting services.
  • Participate in actively acquiring and retaining profitable business.
  • Enhance Liberty Mutual` s leadership position in the safety field and increases brand awareness by developing a network of contacts.

Benefits

  • Comprehensive benefits
  • Workplace flexibility
  • Professional development opportunities
  • Opportunities provided through our Employee Resource Groups
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