Risk Control Consultant, Virtual Center

CNA Insurance

4d • $72,000 - $141,000 • Remote

About The Position

Individual contributor responsible for the overall risk control assessment, evaluation, consulting and technical support on complex issues/assignments. Responsibilities are performed primarily in a remote, work-from-home environment, leveraging virtual tools and technologies to deliver risk control assessments and consultative services. Recognized as a technical expert in a product line of class of business specialty. Under general management direction, works within broad limits of authority requiring a high degree of technical complexity and coordination. May have regional, industry segment, global, or company-wide scope with responsibilities that may include remote risk control assessment and consulting services for global accounts.

Requirements

• Advanced technical and product specific expertise, risk control evaluation and assessment skills and knowledge of insurance and risk control principles, practices and procedures including remote assessment techniques.
• Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of internal and external business partners in a remote environment.
• Strong organizational skills with ability to effectively prioritize multiple concurrent assignments in a work-from-home setting.
• Advanced analytical and problem solving skills.
• Ability to deal with ambiguous situations and issues.
• Creativity in resolving unique and challenging business problems.
• Ability to achieve results by taking a proactive long-term view of business goals and objectives.
• Knowledge of Microsoft Office Suite and other business-related software.
• Ability and willingness to travel as required, recognizing that the role is primarily remote/home-based.
• Bachelor's degree or equivalent experience.
• Typically a minimum of five to eight years risk control experience with proven track record of results, including experience delivering remote or consultative risk control services.

Nice To Haves

• Professional designations preferred.

Responsibilities

• Performs remote workplace/work site risk evaluation and remote consultative risk improvement services which may include large and/or special accounts of some complexity.
• Provides remote risk assessment information on complex accounts to support the underwriting process for prospective, new and renewal accounts.
• Submits corresponding Risk Control recommendations or business solutions to minimize identified exposures.
• Assesses customer's risk control program needs and develops and executes a customized strategy and supporting implementation plan for further refinements or improvements.
• Makes recommendations on the development and implementation of risk control policy, marketing and business strategy to support achievement of local Branch and overall enterprise profit and growth strategies.
• Develops and maintains business relationships with internal and external business partners through remote engagement and collaboration, with occasional in-person interaction as business needs require.
• Develops and conducts remote education, training, and presentations.
• Provides expertise in one or more specialty area to both internal and external customers, primarily through remote service delivery models.
• May identify opportunities for and/or develop new products and services.
• Conducts agency/broker visits to build relationships, including remote engagements and periodic in-person meetings, to discuss account or book of business issues and market CNA’s products and services to support territorial business needs.
• May be responsible for special projects.
• May perform additional duties as assigned.

Benefits

• comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals

What This Job Offers

• Job Type: Full-time
• Career Level: Senior