Technical Consultant III

Chickasaw Nation Industries, Inc.•Salisbury, MD

5d•Onsite

About The Position

The Technical Consultant III leverages deep technical expertise to provide strategic advice and practical solutions to clients, helping to optimize technology infrastructure and achieve business objectives. This role analyzes client needs, recommends appropriate technologies and methodologies, and often assists in the implementation and integration of these solutions. It requires strong problem-solving skills, excellent communication abilities, and the capacity to translate complex technical concepts into understandable business terms. This position recommends specific solutions based on specialized capabilities to perform and integrate complex professional services in several operational, functional, or organizational areas. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people.

Requirements

Bachelor's degree and a minimum of four to seven (4-7) years of relevant experience, or equivalent combination of education/experience.
Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.
Administration of Windows 2000 Server or newer is required.
Knowledge of Disaster recovery approaches, replication (geographic redundancy a plus).
Ability to analyze and troubleshooting services for complex problems, recommending improvements, staying up-to-date on security vulnerabilities, new features, hardware, software and feasibility determination.
Knowledge of how to prioritize workflow required.
Ability to handle stressful and demanding situations without disruption of efficiency or professional demeanor required.
Ability to work flexible hours according to business demands, sometimes on short notice required.
Conducts research using the Internet and familiar with Social Networking.
Problem solving focused on innovation and creativity.
Provides support with tasks including, but not limited to, committee meeting agenda preparation and distribution.
Demonstrates exceptional customer interface skills to ensure a high level of customer satisfaction.
Possesses a high level of technical competence in order to resolve customer’s problems as efficiently and quickly as possible.
Possesses advanced troubleshooting and analytical skills.
Possesses a familiarity with VistA Imaging.
Demonstrates exceptional knowledge of Hewlett Packard Enterprise (HPE) and 3rd party hardware infrastructure.
Participates in 24x7 help desk coverage.
Provides management for the IHS VistA Imaging Call Center.

Nice To Haves

CompTIA Network+ Preferred

Responsibilities

Provides high-level expert, professional and consulting services.
Evaluates, designs and implements organizational strategies to maximize the potential for meeting the vision, mission and goals.
Designs and conducts studies at an escalated level, analyses, and research.
Prepares presentations and recommendations.
Develops draft inputs to program / organizational documentation as it relates to any of the operational support functions.
Administration of Windows 2000 Server or newer is required.
Knowledge of Disaster recovery approaches, replication (geographic redundancy a plus).
Ability to analyze and troubleshooting services for complex problems, recommending improvements, staying up-to-date on security vulnerabilities, new features, hardware, software and feasibility determination.
Knowledge of how to prioritize workflow required.
Ability to handle stressful and demanding situations without disruption of efficiency or professional demeanor required.
Ability to work flexible hours according to business demands, sometimes on short notice required.
Conducts research using the Internet and familiar with Social Networking.
Problem solving focused on innovation and creativity.
Provides support with tasks including, but not limited to, committee meeting agenda preparation and distribution.
Demonstrates exceptional customer interface skills to ensure a high level of customer satisfaction.
Possesses a high level of technical competence in order to resolve customer’s problems as efficiently and quickly as possible.
Possesses advanced troubleshooting and analytical skills.
Possesses a familiarity with VistA Imaging.
Demonstrates exceptional knowledge of Hewlett Packard Enterprise (HPE) and 3rd party hardware infrastructure.
Participates in 24x7 help desk coverage.
Provides management for the IHS VistA Imaging Call Center.