Technical Claim Manager-Personal Umbrella (Bodily Injury Liability/Auto/Premises, hybrid)

RLI Insurance Company•Peoria, IL
•$110,515 - $161,076•Hybrid

About The Position

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Requirements

  • Bachelor’s degree and 6+ years of auto liability claims experience (umbrella/excess strongly preferred)
  • Demonstrated experience handling large exposure third-party claims
  • Strong background managing policy limit demands
  • Working knowledge of liability case law, statutes, and claims procedures in key jurisdictions
  • Ability to work independently in a fast-paced environment
  • Strong analytical, negotiation, and communication skills

Responsibilities

  • Proactively manage Personal Umbrella Liability claims from initial evaluation through resolution
  • Conduct in-depth investigations into liability, damages, and coverage issues with early exposure recognition
  • Monitor primary carrier handling to ensure best-in-class outcomes
  • Analyze complex coverage issues and draft professional coverage correspondence
  • Partner closely with defense counsel, primary carriers, and internal stakeholders
  • Handle claims in accordance with RLI Best Practices

Benefits

  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
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