Digital Global Operations: Technical Chief of Staff

Equinix•Dallas, TX

14d•$177,000 - $265,000•Onsite

About The Position

Equinix is seeking an exceptional Chief of Staff to partner with our Head of Digital, Global Operations to drive operational excellence and technology transformation. This role combines strategic thinking, rigorous execution, and executive partnership to accelerate our digital initiatives and maximize organizational impact. As Chief of Staff, you'll serve as a force multiplier for the Heads of Digital—translating vision into execution, removing obstacles, driving key initiatives, and creating the infrastructure for sustained success. This is a high-impact role for someone who thrives in dynamic environments and wants to shape the future of digital innovation in our organization. This isn't a typical Chief of Staff position—it's an opportunity to shape the digital future of our organization. You'll work at the intersection of strategy, technology, and operations, with visibility across the entire business. You'll develop executive-level skills while making a direct impact on revenue, customer experience, and organizational transformation. For the right person, this role offers unparalleled learning, growth, and the chance to build something meaningful.

Requirements

10+ years of experience in software engineering or technology roles, including hands on development
Demonstrated experience as senior engineer or tech lead building and shipping production systems
6+ years of experience in strategy, operations, consulting, or similar analytical roles
Proven track record of managing complex, cross-functional initiatives in fast-paced environments
Deep understanding of digital technologies, go-to-market motions, and operations technology stacks
Exceptional project management skills with ability to drive results without direct authority
Outstanding written and verbal communication skills, including executive-level presentation capabilities
Strong analytical and problem-solving abilities with comfort in both qualitative and quantitative analysis
Demonstrated ability to build relationships and influence at all organizational levels

Nice To Haves

Experience in SAAS, digital transformation, or technology-enabled services
Background in management consulting, investment banking, or corporate strategy
Exposure to executive coaching, leadership development, or organizational psychology
Technical fluency with ability to engage credibly with engineering and product teams
MBA or advanced degree in business, technology, or related field preferred

Responsibilities

Act as a thought starter on architecture and engineering tradeoffs
Review technical proposals, roadmap decisions to ensure alignment with business outcomes
Assist with AI transformation and technical role simplification related engineering transformation
Partner with the Heads of Digital to develop and refine the digital strategy, ensuring alignment with broader organizational goals
Translate strategic vision into actionable roadmaps, OKRs, and quarterly plans
Monitor progress against key initiatives and proactively identify risks, dependencies, and mitigation strategies
Lead quarterly planning cycles and facilitate strategy review sessions
Own the digital portfolio, tracking investments, priorities, and resource allocation
Design and continuously improve operating rhythms, including team meetings, status updates, and decision-making forums
Identify process inefficiencies and implement solutions that scale
Build dashboards and reporting mechanisms to provide visibility into team performance
Manage cross-functional dependencies and resolve bottlenecks
Establish governance frameworks for digital initiatives
Serve as trusted advisor and thought partner to the Heads of Digital
Provide executive coaching support, including preparation for high-stakes presentations and stakeholder engagements
Facilitate reflection and learning, helping to identify blind spots and growth opportunities
Support leadership development through feedback, frameworks, and strategic perspective
Act as sounding board for complex decisions and organizational challenges
Partner with Chiefs of Staff across the Digital an innovation office to share best practice, bridge cross-functional initiatives, and ensure consistency
Prepare executive briefings, board materials, and leadership presentations
Represent the Head of Digital in meetings and forums as needed
Manage internal communications to ensure team alignment and transparency
Build relationships with key stakeholders across the organization
Synthesize complex information into clear, actionable insights