Chief of Staff & Business Operations

Sound VenturesLos Angeles, CA
Hybrid

About The Position

At Sound, we believe inspiration beats convention, and that the best founders aren’t just solving problems; they’re rewriting the rules. For the last 15 years, we’ve invested thematically in category-defining companies at the forefront of major technology platform shifts. We seek out founders with relentless ambition and bold ideas, backing them before the rest of the world sees what’s coming. Our portfolio includes early investments in Affirm, Airbnb, Airtable, Anthropic, Duolingo, EquipmentShare, GitLab, OpenAI, SentinelOne, and Uber , among others. Sound Ventures is led by General Partners Effie Epstein and Guy Oseary and manages $2B+ across a series of funds. The Role We're looking for a force-multiplier — someone who sits at the intersection of Chief of Staff and Business Operations and makes the entire team more effective. This role doesn't fit neatly into a job description because the work won't either. You'll own high-priority initiatives, drive operational rigor, and serve as a trusted thought partner to firm leadership and founders. The defining requirement: you must be genuinely AI-native. Not AI-curious — AI-proficient. You deploy AI tools daily to do the work of multiple people, identify where AI can unlock leverage across the firm, and help us build a culture where that's the norm, not the exception.

Requirements

  • 5–7 years of experience in venture capital, investment banking, management consulting, or a high-growth startup in a strategy or operations role
  • Demonstrably AI-native: you use AI tools as a core part of your daily workflow and can show your work.
  • Exceptional written and verbal communicator — you can distill complex ideas crisply and confidently
  • A builder's mindset: you don't wait for systems to exist, you create them.
  • High emotional intelligence and the judgment to navigate conversations across the organization, as well as with founders, LPs, and partners.
  • Comfort operating in ambiguity — this role will evolve and you'll help define it.
  • Low ego, high ownership. You're equally comfortable setting the strategy and executing the details as part of a small team

Nice To Haves

  • Prior experience in venture capital or working directly with a GP or founder.
  • A Marketer’s mindset. We are a Marketing-leaning firm that thinks and works creatively.

Responsibilities

  • Serve as a strategic partner across the firm — managing priorities, preparing for key meetings, and ensuring nothing falls through the cracks.
  • Lead cross-functional projects that cut across investing, portfolio support, marketing, incubations, and finance
  • Build internal AI-powered processes to own the operating cadence: team rhythms, firm-wide communications, and follow-through on key decisions.
  • Identify and implement AI tools and workflows that meaningfully increase the team's leverage and output quality.
  • Identify operational bottlenecks and design solutions before they become problems.
  • Stay at the frontier of what's possible and bring those capabilities to the firm before we know we need them.

Benefits

  • Competitive salary
  • carry eligibility
  • benefits commensurate with experience
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