Chief of Staff

Hope Villages of America•Clearwater, FL

1d•$100,000 - $125,000•Onsite

About The Position

Hope Villages of America (HVA), formerly RCS Pinellas, has a mission to empower individuals and families to build brighter futures by providing safety, nourishment, and stability in times of need. HVA supports neighbors facing hunger, homelessness, domestic violence, or a lack of basic needs. The organization is a cooperative of professional staff, volunteers, and partnering faith congregations serving Pinellas County. The Chief of Staff - Strategic Operations will serve as a trusted advisor and strategic partner to the President & CEO, translating organizational strategy into coordinated action across HVA's programs and departments. The role is based in Clearwater, Florida, and HVA serves individuals and families through Food Distribution and Basic Needs, The Haven Domestic Violence Services, and Housing Stability Services. The Chief of Staff will strengthen the Leadership Team's effectiveness and accountability, coordinate strategic priorities and cross-functional initiatives, and support communication between executive leadership and the Board of Directors. A commitment to HVA's vision and fostering a culture of accountability, collaboration, communication, and continuous improvement is essential.

Requirements

Bachelor's degree in Nonprofit Management, Business Administration, Public Administration, Organizational Leadership, or a related field; advanced degree a plus.
Minimum 5 years of progressively responsible leadership experience, including cross-functional project management, operations, or strategic planning; experience in a Chief of Staff, operations, or executive advisory role preferred.
Demonstrated ability to translate strategy into operational plans, track performance measures, and hold teams accountable for results.
Experience supporting a Board of Directors and working knowledge of nonprofit governance practices.
Knowledge of human and/or social services, such as food security, domestic violence services, or housing stability, is a plus.
Familiarity with the Pinellas County and Tampa Bay nonprofit community is a plus.
Exceptional communication, facilitation, and relationship-building skills, with sound judgment and the discretion to handle confidential information.
Pass a Level 2 background check.
Valid Driver’s license and proof of motor vehicle insurance for occasional travel.
Successful completion of a pre-employment drug screen.
Employees are responsible for timely transportation to and from all community events, training, and presentations.
Schedule flexibility for evenings, weekends, and holidays.

Nice To Haves

Advanced degree a plus.
Experience in a Chief of Staff, operations, or executive advisory role preferred.
Knowledge of human and/or social services, such as food security, domestic violence services, or housing stability, is a plus.
Familiarity with the Pinellas County and Tampa Bay nonprofit community is a plus.

Responsibilities

Serves as a trusted advisor and strategic partner to the President & CEO.
Translates the President & CEO's priorities and HVA's organizational strategy into clear plans, responsibilities, timelines, and measurable outcomes.
Provides the President & CEO with timely information, analysis, and recommendations on important organizational matters.
Identifies issues requiring executive attention and facilitates solutions across departments.
Represents the President & CEO internally when appropriate.
Works alongside the President & CEO to support the effectiveness and accountability of HVA's Leadership Team.
Facilitates effective communication and collaboration among department leaders across food, domestic violence, and housing programs, as well as administrative functions.
Coordinates Leadership Team meetings, priorities, action items, and follow-up.
Ensures major organizational commitments have clear ownership and timelines.
Helps resolve cross-department issues and removes barriers to execution.
Promotes a culture of accountability, collaboration, communication, and continuous improvement.
Coordinates the implementation and ongoing monitoring of HVA's strategic priorities.
Develops systems to track organizational goals, initiatives, projects, and performance measures.
Works with senior leaders to identify opportunities to improve organizational effectiveness.
Leads or coordinates major strategic and cross-functional initiatives.
Provides regular updates to the President & CEO on progress, challenges, risks, and opportunities.
Coordinates initiatives involving multiple departments or areas of responsibility.
Ensures organizational decisions are effectively communicated and implemented.
Identifies operational gaps, inefficiencies, or areas in need of improved coordination.
Clarifies responsibility and accountability when projects span multiple departments.
Leads special projects and organizational initiatives assigned by the President & CEO.
Supports the President & CEO in maintaining an effective, well-coordinated partnership with HVA's Board of Directors and its committees.
Assists the President & CEO in preparing for meetings of the Board of Directors and Executive Committee.
Coordinates with staff responsible for Board materials, financial information, program reports, governance requirements, and meeting preparation.
Ensures timely follow-through on Board and committee action items.
Supports effective communication between executive leadership and the Board.
Ensures HVA's recurring Board responsibilities, including meeting materials, annual policies, Board orientation, governance training, conflict of interest disclosures, and Board evaluations, remain coordinated and on schedule, working through responsible staff rather than performing each administrative task personally.

Benefits

Healthcare Benefits: Medical, dental, and vision coverage, with HVA paying 90% of the employee premium.
HVA also pays 50% of the GAP insurance premium.
Employer-Paid Life Insurance: $25,000 in employee Life Insurance.
Supplemental Insurance: Accident, Critical Illness, Cancer, and Short-Term Disability Insurance available.
Telehealth: Free telehealth and tele-mental health services.
Healthcare Eligibility: Healthcare insurance enrollment is available on the first day of the month after 60 days of employment.
Retirement: Ability to contribute to the organization’s retirement plan. The employer will contribute by matching 50% of the employee contribution, up to 4% of the employee's earnings after 90 days of employment.
Paid Holidays: 12 paid holidays provided by the organization.
Paid Time Off (PTO): 80 hours of PTO at hire.
Sick Leave: Two (2) paid sick days per year.