Technical Campaign Manager, Programmatic Sales Operations

NBCUniversal•New York, NY

1d•$70,000 - $90,000•Hybrid

About The Position

NBCUniversal’s Advertising Products & Solutions team supports the product development, project management, and day-to-day operations of the company’s advertising technology suite. Within Business Operations & Services, the Programmatic Ad Operations team executes programmatic guaranteed and private marketplace deals domestically and globally. The Technical Campaign Manager oversees post-launch delivery and troubleshooting for programmatic deals, ensuring campaigns pace toward their goals, identifying delivery blockers, and providing actionable recommendations to help clients optimize performance and scale effectively. The role works closely with planning and sales teams to ensure campaigns run smoothly and meet client expectations. It requires strong technical and problem-solving capabilities, attention to detail, and superior customer service skills. The position currently follows a hybrid schedule, with at least four days per week in the office.

Requirements

Bachelor’s degree.
At least 2 years of experience in Digital Sales Operations.
Understanding of the programmatic advertising ecosystem.
Unrestricted work authorization in the United States.
Must be at least 18 years old.
Availability during weekends when supporting a live event.
Excellent client relationship and interpersonal skills.
Prior experience trafficking in a DSP and/or SSP.
Fluency in digital media terminology, including impressions, CTR, CPMs, and eCPMs.
Strong problem-solving and troubleshooting abilities.
Strong verbal and written communication skills and ability to prioritize tasks.
Ability to work independently and as part of a team.
Organization, attention to detail, and accuracy.

Nice To Haves

Interest in DSP nuances.

Responsibilities

Identify technical issues with bids for guaranteed and non-guaranteed deal types and work with cross-functional teams to resolve them promptly.
Lead live troubleshooting calls with clients alongside a Campaign Manager counterpart.
Attend weekly POD meetings to keep sales, planning, and operations aligned.
Set up regularly scheduled reporting to identify trends in creative failures across ad distributors and DSPs.
Build knowledge of the programmatic ecosystem to better support internal and external partners.
Interact directly with the Programmatic Sales Team and clients to ensure campaign fulfillment.
Use advanced knowledge of programmatic deal setup in SSPs such as FreeWheel and Google Ad Manager.