Technical Business Unit Manager

Jabil•Austin, TX

About The Position

The Technical Business Unit Manager aligns an assigned customer’s technology roadmap with Jabil’s technology roadmap and develops business through profitable design wins and effective project execution. The role sells Jabil’s value-added design, layout, and Global Operations Services, and provides guidance to multifunctional project teams. It manages customer relationships and serves as the customer’s single point of contact for design-related activities and technical questions, with accountability for project budgets and schedules. The position leads complex technology projects, including developing statements of work, business proposals, schedules, financials, and design service agreements, while managing multiple global projects. The manager connects customers with the business unit and factories, supports new-business onboarding through NPI and product ramp-up, and manages Jabil’s development operations and global technical team for a particular customer. The role has no P&L responsibility but is accountable for project ROI.

Requirements

Bachelor’s degree.
Six to eight years of work-related experience, preferably in engineering or technology fields such as R&D, product design and development, or roadmap processes.
Experience in data center integration, thermal, and liquid cooling.
Excellent technical skills in engineering, R&D, or product design and development relevant to the assigned sector or customer.
Ability to align Jabil with the customer’s technology roadmap.
Understanding of the assigned Business Unit’s strategic direction and ability to identify its strategic and technical direction.
Knowledge and understanding of Jabil Design and Technology Services.
Strong financial skills and aptitude, including balance sheet and income statement knowledge.
Strong operational knowledge, including manufacturing and supply chain.
Knowledge of Jabil tools, including financial systems, ROI, and quote processes.
Fundamental contract knowledge.
Leadership and people-management skills.
Strong customer service skills and experience.
Proficient computer skills, including word processing, spreadsheet, and presentation applications.
Strong project management skills.
Excellent communication skills.

Nice To Haves

Master’s degree.
Degree in Engineering or Computer Science.
Project Management Professional (PMP) certification.

Responsibilities

Ensure Jabil is integrated into the customer’s technology roadmap and serve as a technical expert on the customer’s products and technology.
Develop, manage, and deliver complex technology projects, including detailed statements of work, business proposals, project schedules and financials, design service agreements, and multiple global projects.
Present and sell Jabil’s technology to assigned customers or programs, including presenting to external senior-level engineers.
Act as the main escalation point between Jabil Design and the mass-production Business Unit.
Own the primary relationship with the customer’s design or central engineering group, support its technical projects, and answer technical questions between Jabil and the customer.
Establish strategic direction for Jabil Design and Product Development teams.
Promote Jabil and Jabil Technology Services, including design, layout, and Global Operations Services, within the customer’s organization.
Serve as the primary contact for early supplier involvement in new customer R&D projects.
Use tools to monitor costs and cost trends and continually improve value.
Manage the Jabil Design forecast and Workcell statement process.
Manage the Business Unit’s global technical team and Jabil development operations for a particular customer.
Ensure successful onboarding of new business through NPI and product ramp-up.
May perform other duties and responsibilities as assigned.